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Windows 7: Bsod non_page_fault

26 Oct 2011   #1
rpark

Windows 7 Professional 64-Bit
 
 
Bsod non_page_fault

Explorer.exe crashes when Windows 7 Pro 64-bit loads up. Then it blue screens!

CPU = Phenom II X6 1055T

MB = Gigabyte GA-870a-UD3

RAM = 6gb DDR3 OCZ Obsidian 1600mhz triple channel

GFX = EVGA GTX 560

I haven't had this happen to me before. The first time it was a problem caused by Steam but I was running Steam overnight to install GTA IV which I was playing this morning and when I finished playing I turned the PC off and turned it on again later and poof I just got the Explorer.exe crashing. I don't have Steam loaded to start when Windows starts either so it takes that one out of the equation. I even disabled Malwarebytes which I recently installed and still nothing. Even when it doesn't do it as soon as I load any program Explorer.exe will presumably crash.

I've had well over 20 BSOD's earlier. Someone please save my PC!


My System SpecsSystem Spec
.
26 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rpark View Post
Explorer.exe crashes when Windows 7 Pro 64-bit loads up. Then it blue screens!

CPU = Phenom II X6 1055T

MB = Gigabyte GA-870a-UD3

RAM = 6gb DDR3 OCZ Obsidian 1600mhz triple channel

GFX = EVGA GTX 560

I haven't had this happen to me before. The first time it was a problem caused by Steam but I was running Steam overnight to install GTA IV which I was playing this morning and when I finished playing I turned the PC off and turned it on again later and poof I just got the Explorer.exe crashing. I don't have Steam loaded to start when Windows starts either so it takes that one out of the equation. I even disabled Malwarebytes which I recently installed and still nothing. Even when it doesn't do it as soon as I load any program Explorer.exe will presumably crash.

I've had well over 20 BSOD's earlier. Someone please save my PC!


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
26 Oct 2011   #3
rpark

Windows 7 Professional 64-Bit
 
 

Here ya go
My System SpecsSystem Spec
.

26 Oct 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rpark View Post
Here ya go

These were caused by a memory corruption Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
28 Oct 2011   #5
rpark

Windows 7 Professional 64-Bit
 
 

I have two problems, first one bad stick of RAM and second a bad dimm slot on the motherboard just one. I also have a question.

Can I run my PC with one bad dimm slot obviously not using it. Would my motherboard and everything be ok or could more problems stem from this?
My System SpecsSystem Spec
29 Oct 2011   #6
rpark

Windows 7 Professional 64-Bit
 
 

So is it safe to run a motherboard not using the bad DIMM slot????
My System SpecsSystem Spec
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 Bsod non_page_fault




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