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Windows 7: BSOD during Macrium Image creation

02 Nov 2011   #21
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Waiting for an error to occur is very tedious. I like to run a program like Prime95 to see if I can speed up the process of getting to the error, if there is one. The nice thing about running a program like this is that you can 'push the button', go to bed, and check it in the morning.

You replaced RAM and a Video card, correct?
If you find no joy in tweaking the RAM settings then you may need to address the video card. But I never go in two directions at once. You can never know which fix solved it. I'd run through all the RAM tests first.


My System SpecsSystem Spec
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02 Nov 2011   #22
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Oh....good point TVeblen. I forgot to ask whether its worth running Memtest86+ again for 6 passes. I'll need a good 18hrs to get through 6 tests, so I might leave that overnight. I've read about Prime95 here before, in a tutorial I think, and may give that a go.

Yes...thats correct, the RAM and video card were replaced. I agree....one avenue of attack is easier to manage. Since the dmp file pointed to RAM, I'll stick with that unless something else comes to light.

These last few days the system has been quite good....no BSOD at all after having turned off "Turbo" and gone back to "Standard" setting.

Thanks,
Golden
My System SpecsSystem Spec
02 Nov 2011   #23
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Turning off Turbo may have been all you needed to do. The problem with running additional tests is that if the system was good (no more bluescreens), and then you change settings and it blues again, how do you know if it is the old problem or a new one?

I think it is best to try one thing, run it that way for a good long time. If the BS comes back then reset that test and start a new one.

GIMPS Home
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02 Nov 2011   #24
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You can wait a day or two and see if you get anymore BSoDs, though I agree with TVeblen to find out if it's stable run Prime95.

When Prime95 opens, from the 'options tab' > 'Torture Test' > select 'Custom' and change the RAM setting to 16000 MB (16GB).
Be sure to monitor CPU core temps when it starts, Your max CPU core temp is 77.7°C.
Intel® Core™ i7-860 Processor

Look at the Tcase temp in the Intel link, then add 5°C to the case temp, that is the max core temp recommended by Intel.
If it goes over that, then stop the test.

Correct me if I'm wrong, you mentioned you have installed a stock Intel CPU cooler, if that is correct then 40°C is in the range for your CPU.
Checking the thermal paste, as Britton30 mentioned, is still a good idea.

Turning off the 'Turbo' may have solved the crashes, as mentioned by TVeblen.
If Prime95 passes 2-3 hours (the length of testing needed varies greatly from person to person) I would say it's good.

If it passes the prime95 test, set the qpi/vtt voltage back to the original setting of 1.10v and run the prime95 test again, if it passes then leave it there.
The goal is to get a stable system at the lowest possible voltages, less voltage = less heat, heat is bad. This is a basic for overclocking but also applies to any system settings.

Let us know how it's going.
My System SpecsSystem Spec
02 Nov 2011   #25
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Champion. Thanks lads. I'll get that setup and going tommorow afternoon and report back.

Dave : yes, thats correct, I had to remove the Noctua and use the stock Intel cooler (fan) that came with the CPU - I'll open up the case and look for thermal paste leakage tommorrow.

This is how I will run it:

Max CPU temp before stopping test 77.7 (72.7 + 5)
Monitor CPU temp using HWInfo64

Attachment 181908

Does this look sound?

Regards,
Golden
My System SpecsSystem Spec
02 Nov 2011   #26
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Spot on.

Let us know how it is going.
My System SpecsSystem Spec
02 Nov 2011   #27
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Cheers......I'll get that running tommorow.
My System SpecsSystem Spec
04 Nov 2011   #28
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Had a bit of a drama with keeping my CPU temperature < 77.7 for anything more than 2 or 3 minutes. I had been wanting to try a closed water cooling system, so installed the Corsair H60.....its definately done the trick as I now have temps:

Attachment 182201

Using a custom torture test. I'll keep you posted once I've run this for an hour.

Regards,
Golden
My System SpecsSystem Spec
04 Nov 2011   #29
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. First hour of torture test completed OK. All workers passed, but I got 2 workers that stopped with the following message:

Code:
 
[Nov 4 22:49] Worker starting
[Nov 4 22:49] Setting affinity to run worker on logical CPU #5
[Nov 4 22:49] Beginning a continuous self-test to check your computer.
[Nov 4 22:49] Please read stress.txt.  Choose Test/Stop to end this test.
[Nov 4 22:49] Cannot initialize FFT code, errcode=1005
[Nov 4 22:49] Unable to allocate memory.  One possible cause is the operating system's swap area is too small.
[Nov 4 22:49] Torture Test completed 0 tests in 0 minutes - 0 errors, 0 warnings.
[Nov 4 22:49] Worker stopped.
Is this an issue? Since I use a 60GB SSD as the system drive, I wanted to conserve space so my pagefile is set to 500MB. Should I step qpi/vtt voltage back to 1.100v and re-run the torture test again?

These are the max volatge and temperature readings recorded during the test.

Attachment 182211

Regards,
Golden
My System SpecsSystem Spec
04 Nov 2011   #30
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That is a fail due to memory.

Set your page file to 4GB, it probably won't use that much but will help in some instances. Crash dumps and stress testing for a couple.
Your system will run better, an SSD is the best place to put you page file, the faster access time the better performance.

Then run Prime95 again, if it has a similar failure you can stop the test.
If it fails again we can try some settings adjustments, it usually helps to set the frequency and first four timings to manual.
We can look into that if need be.

Leave the QPI/vvt at 1.190v and the DRAM at 1.50v for now, next step will be bumping the DRAM to 1.56v.
My System SpecsSystem Spec
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 BSOD during Macrium Image creation




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