Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD during Macrium Image creation

28 Oct 2011   #1
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 
BSOD Error Code 124

G'day,

I was browsing the web and using Macrium to image a data drive when I received a BSOD. In fact, I think Macrium is a red herring as this just happened again, I wasn't running Macrium at all. I was using Speccy to monitor temperatures at the time.

Code:
 
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800EA8E028
BCP3: 00000000F2000000
BCP4: 000000000020008F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Can anyone help me with this?

System:
Retail Windows 7 Ultimate x64 SP1 (fully updated)

Recent hardware changes within last week:
1. Replaced RAM with Corsair 16GB CMZ16GX3M4A1600C9 (4x4GB) DDR3 1600MHz CL9 Vengeance Memory
2. Replaced graphics card with EVGA GTX560 (lastest drivers)

Attached please find:
minidump file
perfmon file
jcgriff2 file

Thanks for your valuable time,
Golden


My System SpecsSystem Spec
.
28 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Hi Golden



Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try


I would start with running memtest on the new memory. I would also run a System file check

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots


RAM - Test with Memtest86+



Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

It may need to be run up to three times before sucessful

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
28 Oct 2011   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks Ken.

I have Memtest86+ on a bootable ISO and will run that for 6 passes this evening.

This is the result of the sfc /scannow - no violations detected.

Regards,
Golden
My System SpecsSystem Spec
.

28 Oct 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Sounds like and feels like hware. If not the RAM we can look elsewhere.
My System SpecsSystem Spec
29 Oct 2011   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Agree Ken, it just has to be...its the only changes I made and I've never had a BSOD before.

When I installed the RAM, I had to remove my Noctua CPU cooler, and replace that with the stock cooler. I'm pretty sure I got the thermal paste right (about a pea size dab) and Speccy shows CPU running between 40 and 55 degrees depedning on what I am doing.

Memtest is currently in 3rd pass with no errors so far.....will leave running overnight.
My System SpecsSystem Spec
29 Oct 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Golden View Post
Agree Ken, it just has to be...its the only changes I made and I've never had a BSOD before.

When I installed the RAM, I had to remove my Noctua CPU cooler, and replace that with the stock cooler. I'm pretty sure I got the thermal paste right (about a pea size dab) and Speccy shows CPU running between 40 and 55 degrees depedning on what I am doing.

Memtest is currently in 3rd pass with no errors so far.....will leave running overnight.

Sorry but I missed something before that seems again to point to RAM


FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_MEMORY__UNKNOWN

Might also be ram voltage.
My System SpecsSystem Spec
29 Oct 2011   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm. OK. I haven't tampered with any voltage settings in CMOS.....I'll continue with memtest overnight.
My System SpecsSystem Spec
29 Oct 2011   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

G'day Ken.

Memtest got through 6 tests without any errors. You mentioned voltages earlier.....so I gathered some information from Speccy here:

Code:
 
RAM
Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 16384 MBytes
Channels # Dual
DRAM Frequency 662.6 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 12 %
Total Physical 16 GB
Available Physical 14 GB
Total Virtual 16 GB
Available Virtual 14 GB
SPD
Number Of SPD Modules 4
 
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ16GX3M4A1600C9 
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
 
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ16GX3M4A1600C9 
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
 
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ16GX3M4A1600C9 
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
 
Slot #4
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ16GX3M4A1600C9 
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
Is there something I should check in the CMOS related to this?

Regards,
Golden
My System SpecsSystem Spec
30 Oct 2011   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

G'day Ken.

I've gone and had a root (excuse the pun) in my CMOS, and recall a setting under the MOBO tweaker settings panel called "Advanced Memory Settings".

Using my old RAM chips, this was set to "Turbo" as shown in this example image, but I've now stepped it back to "Standard" on the chance that the "Turbo" isn't playing nice with this new RAM chips. I should add that I never had any issue with the "Turbo" setting using the older RAM chips.

Do you think a conflict between the "Turbo" setting and new RAM is a possibility? When I bought the RAM, I ensured it was compatible with the motherboard from the Corsair site.

Regards,
Golden
My System SpecsSystem Spec
30 Oct 2011   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Golden View Post
G'day Ken.

I've gone and had a root (excuse the pun) in my CMOS, and recall a setting under the MOBO tweaker settings panel called "Advanced Memory Settings".

Using my old RAM chips, this was set to "Turbo" as shown in this example image, but I've now stepped it back to "Standard" on the chance that the "Turbo" isn't playing nice with this new RAM chips. I should add that I never had any issue with the "Turbo" setting using the older RAM chips.

Do you think a conflict between the "Turbo" setting and new RAM is a possibility? When I bought the RAM, I ensured it was compatible with the motherboard from the Corsair site.

Regards,
Golden
Could be, but I am unsure. Might want to ask for more help in VIP for someone that has more RAM voltage experience
My System SpecsSystem Spec
Reply

 BSOD during Macrium Image creation




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
System image/repair disc creation and use questions
Hello, * Before I begin I will add that I am aware of the excellent tutorials available here and will be using them =) * I need to migrate to a hard drive that already has windows 7 HP 64bit on it. I do not however want the registry information and all of the drivers and bloat-ware that...
Backup and Restore
Accessing Macrium Image
I'm in some pretty deep water right now. I made an image with macrium, but when I mount it as drive and try to access my user folders access is denied. Does anyone have any ideas on how I can access it? Let me know if you need more specific information.
Backup and Restore
Whats your SSD image creation time
Whats your SSD image creation time in GB/min or GB/sec Note: This thread is only intended to measure the "Performance" of how fast your SSD can create an image and nothing more, Any other questions should be posted in the Backup and Restore forum where they can be properly answered. With...
Performance & Maintenance
Image creation and restoration
I'm a long time user of Norton Ghost and Acronis TruImage for imaging my installations. Now that Windows has that capability I am wondering how it stacks up. Has anyone here used it to restore their entire system partition? Did it work ok for you? Other concerns: Does it allow you to have...
Performance & Maintenance
Backup and system image creation do not work
It seems a bit ridiculous to write about the subject. (soon I can say year after year) Microsoft is very well aware of this - and other related problems. Yet - no correction. Be it MS or Nokia, I give them all they deserve, here we go: I had this problem (error code 0x8078012D) with backup and...
Backup and Restore
System Image creation question
Hi all. Running a nice shiny new copy of win 7 home premium and have set about backing up the install. The system has two disks, both sata, a 230 GB basic disk for the OS and boot partitions and a 1TB dynamic for my data. When i try to create a system image of the system drive (C:) to a...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:23.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App