New
#1
System Freezes/lockups/bsod
Hey, I just got a new computer about a week ago and Ive notice that its been having this weird problem. Its happened about once or twice a day, the last couple of days.
I will be surfing the web or listening to music on itunes and the system will freeze completly to the point where I have to hold the power button down to turn off the machine. On startup I get the screen where it says "windows did not shut down properly.." When I log back in and open the event viewer it shows the same error everytime. "Kernel-Power. Event ID 41. Task Category (63).
I changed my power plan from balanced to high performance thinking it was a power issue.
I also read through this thread: [SOLVED] Kernel-Power 41 (63) error - Tech Support Forum and I noticed that I also have 2 audio drivers and I disabled one of them. But I still encountered the same problem again later.
If anyone could be of some help that would be great. My computer is a HPE-410f. Here are the exact specs of the machine :HP Pavilion Elite HPE-410f Desktop PC Product Specifications - HP Customer Care (United States - English)
Im not overclocking anything, and everything on my machine is stock. If you need anymore information feel free to let me know, because I am new to this site.
Last edited by KyleT; 19 Nov 2011 at 22:12.