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Windows 7: "AC adaptor currentlly connected is not recognised"

30 Oct 2011   #1
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 
"AC adaptor currentlly connected is not supported"

I've been getting this message recently, but my power button shows that the laptop is plugged in. I have no idea why it isn't recognizing it, but when it's plugged in and not recognized, it really cuts down on my laptop's performance. Oh, and it isn't a typo with the two "L"s, it really shows up like that in the bubble.

Here's a HijackThis i just ran:
Code:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:47:31 PM, on 10/29/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files (x86)\Dyyno\Dyyno Broadcaster\dyyno_launcher.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files\Alienware\Command Center\AlienSense\FATrayMon.exe
C:\Program Files\Alienware\Command Center\AlienSense\FATrayAlert.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\CyberLink\Shared Files\brs.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hobbyist Software\Off-Helper\Off-Helper Configuration.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\Alienware\Command Center\AlienFXHook32Mngr.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Alienware - Custom Gaming Computers - PC Gaming At Its Best
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = eSnips Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = eSnips Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -  C:\Program Files (x86)\Common  Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper -  {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common  Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FAIESSO Helper Object - {A2F122DA-055F-4df7-8F24-7354DBDBA85B}  - C:\Program Files\Alienware\Command Center\AlienSense\FAIESSO.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -  C:\Program Files (x86)\Skype\Toolbars\Internet  Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -  {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files  (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [FATrayAlert] C:\Program Files\Alienware\Command Center\AlienSense\FATrayMon.exe
O4 - HKLM\..\Run: [OSD_LAUNCH] c:\Program Files (x86)\OSD\Launch_OSD.exe
O4 - HKLM\..\Run: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] c:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [UCam_Menu] "c:\Program Files  (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "c:\Program Files  (x86)\CyberLink\YouCam" UpdateWithCreateOnce  "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files  (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe"  -launchedbylogin
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Hobbyist Software On-Off Helper] "C:\Program Files  (x86)\Hobbyist Software\Off-Helper\Off-Helper Configuration.exe"  /startup
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe"
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [SpeedUpMyPC] "C:\PROGRA~2\Uniblue\SPEEDU~1\launcher.exe" -d 20000 
O4 - HKCU\..\Run: [DriverScanner] "C:\PROGRA~2\Uniblue\DRIVER~1\launcher.exe" delay 20000 
O4 - HKCU\..\Run: [Dyyno Launcher] "C:\Program Files (x86)\Dyyno\Dyyno  Broadcaster\dyyno_launcher.exe" 30100 30101 30102 30103 30104
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O4 - Global Startup: Bluetooth.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... -  c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... -  c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Skype Click to Call -  {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files  (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call -  {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files  (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Send To Bluetooth -  {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program  Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... -  {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program  Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data -  {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files  (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} -  C:\Program Files (x86)\Windows Live\Photo  Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - (no file)
O20 - Winlogon Notify: FastAccess - C:\Program Files\Alienware\Command Center\AlienSense\FALogNot.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea  Electronics Corporation -  C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7984240545aadb84\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Alienware Fusion Service (AlienFusionService) - Alienware  - C:\Program Files\Alienware\Command Center\AlienFusionService.exe
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Unknown owner -  C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe  (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Dyyno Service (Dyyno Launcher) - Unknown owner - C:\Program Files (x86)\Dyyno\Dyyno Broadcaster\launcherd.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: FAService - Sensible Vision  - C:\Program Files\Alienware\Command Center\AlienSense\FAService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. -  C:\Program Files\Common Files\Macrovision Shared\FLEXnet  Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HappyOSD - Unknown owner - C:\Program Files (x86)\OSD\OSD_Service.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel  Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage  Manager\IAANTMon.exe
O23 - Service: FF Install Filter Service (InstallFilterService) -  Unknown owner - C:\Program Files  (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) -  Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage)  - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) -  Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS -  C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) -  Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. -  C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7984240545aadb84\STacSV64.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems  Incorporated - C:\Program Files (x86)\Common  Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) -  Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) -  Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) -  Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) -  Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) -  Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service  (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media  Player\wmpnetwk.exe (file missing)

--
End of file - 13362 bytes



My System SpecsSystem Spec
.
01 Nov 2011   #2
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 

Just updated my BIOS from A04 to A10 and wiggled the adapter around, now it's charging again. Don't know if it's a complete fix to the problem or not, but now I'm nervous to even move the laptop. The little bugger likes to slide out...

Anyway, I did some researching outside of sevenforums, and it seems that BIOS version A04 had a lot of battery-related issues. Is that true, and is A10 a lot smoother in that regard?
My System SpecsSystem Spec
04 Nov 2011   #3
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 

My laptop came unplugged, and now it isn't recognizing the adapter again. My battery is currently at 41% and is slowly trickling down. I can't afford to have my battery die without some way to charge it, I don't have any other access to the programs and files I need to get my degree. I've ran virus scans and malware scans, in normal boot and in safe mode. I've run complete system checks, all I haven't done is take the laptop apart and look at the motherboard. Update: in the middle of typing this, my AMD driver crashed and rebooted.
My girlfriend keeps saying take it to Best Buy. Is that my best option?
My System SpecsSystem Spec
.

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 "AC adaptor currentlly connected is not recognised"




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