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Windows 7: Random BSOD caused by ntoskrnl.exe+7cc40

30 Oct 2011   #1

Windows 7 Ultimate 64 bit
 
 
Random BSOD caused by ntoskrnl.exe+7cc40

Hello,

This is my 1st time installing Windows 7 Ultimate 64bit on my new rig. While i was using my pc normally, not gaming, it just crashed and went into blue screen. Twice.
First error was MEMORY_MANAGEMENT and the second error was IRQL_NOT_LESS_OR_EQUAL.
And so, i tried using BlueScreenView to open the .dmp files and both of the .dmp files are caused by ntoskrnl.exe.

My rig's spec:
Windows 7 Ultimate 64bit SP1
Intel Core i5 2500
Asus P8P67 LE
Mushkin 4GB DDR3 x 2
500GB WD HDD
Nvidia 9800GT

I've attached the .dmp files. Any help on this issue would be much appreciated. Thanks!

My System SpecsSystem Spec
.

30 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by getxposed View Post
Hello,

This is my 1st time installing Windows 7 Ultimate 64bit on my new rig. While i was using my pc normally, not gaming, it just crashed and went into blue screen. Twice.
First error was MEMORY_MANAGEMENT and the second error was IRQL_NOT_LESS_OR_EQUAL.
And so, i tried using BlueScreenView to open the .dmp files and both of the .dmp files are caused by ntoskrnl.exe.

My rig's spec:
Windows 7 Ultimate 64bit SP1
Intel Core i5 2500
Asus P8P67 LE
Mushkin 4GB DDR3 x 2
500GB WD HDD
Nvidia 9800GT

I've attached the .dmp files. Any help on this issue would be much appreciated. Thanks!
Easy your Kaspersky. Remove and replace with Microsoft Security Essentials

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
31 Oct 2011   #3

Windows 7 Ultimate 64 bit
 
 

I tried using the kavremover but failed to detect any kav program because i'm not using Kaspersky Anti-Virus but i'm using Kaspersky Internet Security. So i should uninstall the Kaspersky anti virus and see?
My System SpecsSystem Spec
.


31 Oct 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by getxposed View Post
I tried using the kavremover but failed to detect any kav program because i'm not using Kaspersky Anti-Virus but i'm using Kaspersky Internet Security. So i should uninstall the Kaspersky anti virus and see?
No go to Kaspersky and get their removal tool for KIS.
My System SpecsSystem Spec
31 Oct 2011   #5

Windows 7 Ultimate 64 bit
 
 

All right. Got it. I've removed KIS using the removal tool. Hopefully my new rig will be able to work smoothly. Thanks for the help.
My System SpecsSystem Spec
31 Oct 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by getxposed View Post
All right. Got it. I've removed KIS using the removal tool. Hopefully my new rig will be able to work smoothly. Thanks for the help.
My pleasure and good luck
My System SpecsSystem Spec
31 Oct 2011   #7

Windows 7 Ultimate 64 bit
 
 

Hello zigzag3143, after i've removed KIS, and my pc is up and running for about 12 hours and bsod again. This time with the error message BAD_POOL_HEADER. I used BlueScreenView and the current dump file was caused by ntoskrnl.exe+7cc40 again. I've attached a new attachment. Would you pls check this again for me?
My System SpecsSystem Spec
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 Random BSOD caused by ntoskrnl.exe+7cc40




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