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Windows 7: Dell N7010 - BSOD Crash + Buzzing Noise

31 Oct 2011   #1
java491

Windows 7 Professional Premuim 64bit
 
 
Dell N7010 - BSOD Crash + Buzzing Noise

Hi,
I was given a Laptop to set up and without installing anything it is getting BSOD crashes when trying to run youtube videos, etc sometimes at random aswell when i try to open firefox.

First comes a very annoying buzzing noise from speekers and screen freezes on what it was doing, then BSOD
BSOD can appear instantly or take ages (30mins+)

I've reinstalled most drivers and everything is up to date. i would look at hardware but its ment to be a horrible job opening this laptop up, aswell as it not being my own laptop.

any advice would be appriciated
Thanks,
Max


My System SpecsSystem Spec
.

31 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by java491 View Post
Hi,
I was given a Laptop to set up and without installing anything it is getting BSOD crashes when trying to run youtube videos, etc sometimes at random aswell when i try to open firefox.

First comes a very annoying buzzing noise from speekers and screen freezes on what it was doing, then BSOD
BSOD can appear instantly or take ages (30mins+)

I've reinstalled most drivers and everything is up to date. i would look at hardware but its ment to be a horrible job opening this laptop up, aswell as it not being my own laptop.

any advice would be appriciated
Thanks,
Max


No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
31 Oct 2011   #3
java491

Windows 7 Professional Premuim 64bit
 
 

Updated with Minidump
Thanks in advance
.
My System SpecsSystem Spec
.


01 Nov 2011   #4
java491

Windows 7 Professional Premuim 64bit
 
 

i was wondering if anybody has any ideas of what to do, Ive got BSOD after reinstalling flash and using both firefox and IE
My System SpecsSystem Spec
01 Nov 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by java491 View Post
i was wondering if anybody has any ideas of what to do, Ive got BSOD after reinstalling flash and using both firefox and IE
The one dmp uploaded was caused by your video driver. Please re-install newest using this method

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using

Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
01 Nov 2011   #6
java491

Windows 7 Professional Premuim 64bit
 
 

i completly reinstalled and now its working perfectly,
thank you so much
My System SpecsSystem Spec
01 Nov 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by java491 View Post
i completly reinstalled and now its working perfectly,
thank you so much
Glad you are working and good luck.
My System SpecsSystem Spec
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 Dell N7010 - BSOD Crash + Buzzing Noise




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