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Windows 7: Random BSOD's - Mem Management, ntfs.sys, etc


31 Oct 2011   #1

Windows 7 Home Premium 64bit
 
 
Random BSOD's - Mem Management, ntfs.sys, etc

i just upgraded my RAM to 6GB (2 and 4GB) and get a random BSOD, so i put out the 2GB and now i'm using only 4GB of RAM in my laptop, but it keeps getting into BSOD, i ran everything, defrag, cleaner, virus scan, etc. none of the helps, please help mee

Please kind reviewer and technicians I beg of your help, I am so frustrated.
My spec :
ACER ASPIRE 4741G
Intel Core i3-370M @2.40 GHz
4GB RAM PC 10600 (667Mhz)
320GB HDD
NVIDIA GeForce GT 320M up to 1754 MB Turbo Cache
Windows 7 Home Premium 64bit (OEM) original


My System SpecsSystem Spec
.

31 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fadlifari View Post
i just upgraded my RAM to 6GB (2 and 4GB) and get a random BSOD, so i put out the 2GB and now i'm using only 4GB of RAM in my laptop, but it keeps getting into BSOD, i ran everything, defrag, cleaner, virus scan, etc. none of the helps, please help mee

Please kind reviewer and technicians I beg of your help, I am so frustrated.
My spec :
ACER ASPIRE 4741G
Intel Core i3-370M @2.40 GHz
4GB RAM PC 10600 (667Mhz)
320GB HDD
NVIDIA GeForce GT 320M up to 1754 MB Turbo Cache
Windows 7 Home Premium 64bit (OEM) original
Various memory corruption issues.

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
31 Oct 2011   #3

Windows 7 Home Premium 64bit
 
 

1. okay i'll do as you recommend, but is my memory broken? i just bought it 3 days ago.

2. the first driver verifier i run makes my system crash, i try to verify a driver for tunngle then my laptop just bsod's for amount of tries. Right now, i run my laptop smoothly, but it keeps haunting me to do anything, i'm afraid when i do something important, my laptop will crah but right now everything seems fine, just this morning i had 1 bsod.

thank you for your concern, i really appreciate your help
My System SpecsSystem Spec
.


31 Oct 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fadlifari View Post
1. okay i'll do as you recommend, but is my memory broken? i just bought it 3 days ago.

2. the first driver verifier i run makes my system crash, i try to verify a driver for tunngle then my laptop just bsod's for amount of tries. Right now, i run my laptop smoothly, but it keeps haunting me to do anything, i'm afraid when i do something important, my laptop will crah but right now everything seems fine, just this morning i had 1 bsod.

thank you for your concern, i really appreciate your help
Probably not "broken" but memory is very finicky. Sometimes new memory wont play nice with old memory even if they are the same mfr and model number.

Driver verifier is supposed to crash. when it does it creates a file (DMP) which tell us what caused it. You need to upload them.

btw my pleasure.
My System SpecsSystem Spec
31 Oct 2011   #5

Windows 7 Home Premium 64bit
 
 

okay i'll do what you recommend, please wait for it
My System SpecsSystem Spec
31 Oct 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fadlifari View Post
okay i'll do what you recommend, please wait for it
Sounds like a plan .. I will be here.
My System SpecsSystem Spec
01 Nov 2011   #7

Windows 7 Home Premium 64bit
 
 

i'm sorry zigzag today i dont have any time to do all of those you recommends, but earlier this time i've had BSOD about system service exception, and it says something about win32.sys, do you have any idea?
My System SpecsSystem Spec
01 Nov 2011   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fadlifari View Post
i'm sorry zigzag today i dont have any time to do all of those you recommends, but earlier this time i've had BSOD about system service exception, and it says something about win32.sys, do you have any idea?
not until you run the tests
My System SpecsSystem Spec
01 Nov 2011   #9

Windows 7 Home Premium 64bit
 
 

okay today i will run the test, but i am confused, when i'm finished using the memory test, can i upload the result? if yes, how to?
then about the driver verifier, if my system keeps crashing after i enable it, for how long i have to run it? then what should i do after i run it? is it to upload the result? how to?

thanks for your help zigzag
My System SpecsSystem Spec
01 Nov 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fadlifari View Post
okay today i will run the test, but i am confused, when i'm finished using the memory test, can i upload the result? if yes, how to?
then about the driver verifier, if my system keeps crashing after i enable it, for how long i have to run it? then what should i do after i run it? is it to upload the result? how to?

thanks for your help zigzag
My pleasure. Memtest displays its progress onscreen and there is a column that lists the errors.l If there are any errors chances are good the memory is involved.
My System SpecsSystem Spec
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 Random BSOD's - Mem Management, ntfs.sys, etc




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