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Windows 7: [BSOD] A clock interrupt was not received on the secondary processor

02 Nov 2011   #1

Windows 7 Ultimate x64
 
 
[BSOD] A clock interrupt was not received on the secondary processor

Hello people, i just registered in hope for some fixes. This problem appared to me 2 weeks ago. Where my BSOD's were not often at all.

However these other days in the week, they've been happening every 2 - 3 days. But that has also dissapeared. Now i BSOD really often, when ever the computer feels like it.

This started happening as i said 2 weeks ago when i changed my Motherboard and Processor. Because my old one was a AMD 5200+ Dualcore on a M2N-E Asus AM2

They both died at the same time. So i got myself a ASRock N68-S UCC.

But do note that the first four to five days this didnt happen. Everything was fine after changing my hardware. So .. Ive read my minidumps with "whocrashed" and it indicates it is most likely a driver/software problem and NOT hardware.

Yes indeed this is a wall of text, but as a gamer i cannot proceed to enjoy my hobby with a BSOD constantly popping up. Ill post my specs below and all that


CPU: AMD Athlon 64 X2 Dual Core 6000+ 3.0 Ghz
GPU/Video Card: Nvidia 9600 GT
RAM: 4 Gigabyte
Motherboard: ASRock N68-S UCC

My usual temperatures for the CPU are about 35C at idle and 40C - 50C Ingame. Same goes with GPU and just about everything else.

I am running on the latest drivers for all of my components, ive tried rolling back to see if the BSOD's dissapear but nope .. So im guessing it's not those

I compressed the minidump into a rar file and uploaded it. There is a file also called "Additional info" make sure to read it!

It contains important information gathered by "whocrashed"

Thank you in advance guys! Your help will be much appriciated.

P.S: If you need more info on anything, just ask. I want this fixed because im unable to do anything with this problem ..


- the original installed OS on the system?
Answer: Windows Vista Ultimate 64 BIT


- an OEM or full retail version?
Answer: Full Retail


- What is the age of system (hardware)?
Answer: The system is from 2008 itself.


- What is the age of OS installation (have you re-installed the OS?)
Answer: Installed a clean install of Windows 7 after changing hardware.


My System SpecsSystem Spec
.

02 Nov 2011   #2

Windows 7 Ultimate x64
 
 

I forgot to upload a health report and infact do one.

So i just did the health report and, here you go.
My System SpecsSystem Spec
02 Nov 2011   #3

Windows 7 Professional x64
 
 

Hello,

I'd suspect this is a hardware problem, so try running the Prime95 test: Hardware - Stress Test With Prime95

Run the Small FFTs and Large FFTs tests, and report the results of both.

If Prime95 doesn't show any errors, upload a jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

Also, install SP1: windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

...Summary of the dumps:
Code:

Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Nov  2 01:37:08.109 2011 (UTC - 4:00)
System Uptime: 0 days 4:15:36.062
*** WARNING: Unable to verify timestamp for amdk8.sys
*** ERROR: Module load completed but symbols could not be loaded for amdk8.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_2_PROC
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
BiosReleaseDate = 03/03/2011
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
.


02 Nov 2011   #4

Windows 7 Ultimate x64
 
 

Guys, ive been using some bluescreenviewer. Which works similar to whocrashed and WinDbg.

And after going minidump after minidump.. It shows what drives could possibly be causing it. And those files are from all kinds of minidumps all with the 0x101 code. Ill list them.

nvlddmkm.sys
ntoskrln.exe
dxgmms1.sys
storport.sys (Only one minidump had this)

These are the ones marked red, as in "caused by"
My System SpecsSystem Spec
02 Nov 2011   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Hello,

I'd suspect this is a hardware problem, so try running the Prime95 test: www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Run the Small FFTs and Large FFTs tests, and report the results of both.

If Prime95 doesn't show any errors, upload a jcgriff2 report: www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Also, install SP1: windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

...Summary of the dumps:
Code:

Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Nov  2 01:37:08.109 2011 (UTC - 4:00)
System Uptime: 0 days 4:15:36.062
*** WARNING: Unable to verify timestamp for amdk8.sys
*** ERROR: Module load completed but symbols could not be loaded for amdk8.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_2_PROC
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
BiosReleaseDate = 03/03/2011
SystemProductName = To Be Filled By O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
I ran Prime95 before, and it worked just fine without a problem ..

Now, to the real point. The jcgriff thing always doesnt work, i mean ive created a thread on another forum aswell and it just gets stuck at " Waiting for System info " or something like that.

Ran the thing for 30 minutes, then retried and the same thing happend.

Besides i am unable to install Service Pack 1 via auto update for my Windows 7. Once its done it fails configurating the update. So it reverts. I dont know why.

There arent much options here as you can see, and im really tired of this problem. Been up an entire day searching around, reading tips on this 0x101 thing. But it leads to no success as far as i can see.

I probably didnt mention but .. I usualy BSOD ingame. Doesnt even have to be a long time. Although when it first started BSODing it would not mind if i was ingame.
My System SpecsSystem Spec
02 Nov 2011   #6

Windows 7 Professional x64
 
 

Where did you get your copy of Windows 7?

WhoCrashed is based off of Windbg; it is a user-friendly output of a few different Windbg lines. BlueScreenView is a completely different program, and unfortunately not nearly as accurate.

You might try running Prime95 again (all three tests). Otherwise, look into returning your motherboard and CPU and getting new ones.
My System SpecsSystem Spec
02 Nov 2011   #7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Where did you get your copy of Windows 7?

WhoCrashed is based off of Windbg; it is a user-friendly output of a few different Windbg lines. BlueScreenView is a completely different program, and unfortunately not nearly as accurate.

You might try running Prime95 again (all three tests). Otherwise, look into returning your motherboard and CPU and getting new ones.
As i listed in my first reply, when i started the thread.

The first 5 days, the hardware worked fine just like it does now. The hardware itself basicly WORKS fine but these BSOD issues seem to be driver related.

Going back and asking for a new Mobo and CPU would be hard, i didnt actualy get a warranty. Because it wasnt exactly free.

On the other side, i have a friend who has duplicate Windows 7 Retail discs. And this one was unused. So he gave me this one.

There HAS to be something else we can do right?
My System SpecsSystem Spec
02 Nov 2011   #8

Windows 7 Professional x64
 
 

Did it come with a product key? Is Windows fully activated now?

BlueScreenView and WhoCrashed try to show you what driver is causing the problem, yet their accuracy and usefullness are limited when hardware is the actual cause. In our case, it seems to be almost a certain problem with either the CPU or motherboard,though BIOS could be the cause too. Unfortunately, we cannot test out the last possibility, as no BIOS updates have been released since the version currently installed.

There should be AMD's 3-year warranty on the CPU and AsRock's warranty on the motherboard. Try RMAing them to their respective manufacturer's.

Warranty Services

ASRock > Support > Repair / RMA
My System SpecsSystem Spec
02 Nov 2011   #9

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Did it come with a product key? Is Windows fully activated now?

BlueScreenView and WhoCrashed try to show you what driver is causing the problem, yet their accuracy and usefullness are limited when hardware is the actual cause. In our case, it seems to be almost a certain problem with either the CPU or motherboard,though BIOS could be the cause too. Unfortunately, we cannot test out the last possibility, as no BIOS updates have been released since the version currently installed.

There should be AMD's 3-year warranty on the CPU and AsRock's warranty on the motherboard. Try RMAing them to their respective manufacturer's.

Warranty Services

ASRock > Support > Repair / RMA
Yes it does have a product key. But this whole warranty thingy and replacing isnt going to be the choice to fix the problem.

Simple reason why, the hardware cannot be confirmed. I REALLY doubt there is any problem at all with the hardware. Its completely new and up to date aswell.

So replacing hardware and going back and forth would just be .. Pain in the ass as you could say. And personaly i don't have time for it.

Once we are 100% sure that this IS the hardware, then we can actualy replace it.

There were many times way back when i used to have BSOD problems and people just went " Its the hardware its the hardware! " Yet 80% of the time it wasnt.

Ive ran the tests and they are all fine, i have already ran Prime95 2 times the other day.

I also ran the memtest for my RAM. 7 Passes and no problems.
My System SpecsSystem Spec
02 Nov 2011   #10

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
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 [BSOD] A clock interrupt was not received on the secondary processor





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