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Windows 7: BSOD playing battlefield 3 and other problems


02 Nov 2011   #1

windows 7 64 bit home premium upgrade.
 
 
BSOD playing battlefield 3 and other problems

hi im new to forums and im sorry but its kinda a long story so bear with me :P

recently been having bsod whilst playing * battlefield 3*
code 124

ive read the mini dump and got this;

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006736028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fa000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000400405, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: bf3.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`02f6cb58 fffff800`0302fa3b : 00000000`00000124 00000000`00000000 fffffa80`06736028 00000000`fa000000 : nt!KeBugCheckEx
fffff880`02f6cb60 fffff800`031f3513 : 00000000`00000001 fffffa80`064efa60 00000000`00000000 fffffa80`064efab0 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6cba0 fffff800`0302f700 : 00000000`00000728 fffffa80`064efa60 fffff880`02f6cf30 fffff880`02f6cf00 : nt!WheaReportHwError+0x263
fffff880`02f6cc00 fffff800`0302f052 : fffffa80`064efa60 fffff880`02f6cf30 fffffa80`064efa60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6cd50 fffff800`0302ef0d : 00000000`00000008 00000000`00000001 fffff880`02f6cfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6cd90 fffff800`03022e88 : 00000000`d6120ae0 00000000`07348020 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02f6cdc0 fffff800`030e152c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02f6cdf0 fffff800`030e1393 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6cf30 00000000`011330d1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`07347770 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x11330d1


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner

Ok so i got to the point where it wasnt even starting windows and bsod looping so i formatted my hdd and reinstalled windows vista home premium 64 bit and the windows 7 upgrade (oem) , all the windows updates and the drivers and bf3 , steam and origin.

So its been oki for the last 2-3 days but i got another bsod today 124 yet again , i then went to install the sdk debugging tools to read the mini dump and for some unknown reason it wont let me anymore keeps throwing me up an error so i cant do anything .... theres no overheating( checked temps ), components are all oki working as intended not over taxing them etc( looking at the performance they lke 50% if that) and i have no oc .

Im thinking bad driver for my processor but not sure ? any help be appreciated as im kinda new to the minidump reading thing and started to get frustrated with this pc ! lol

i7 920
6gb ram
geforce 560 gtx
asus p6t se mobo
onboard sound hd
onboard network card

My System SpecsSystem Spec
.

02 Nov 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by nazghool View Post
hi im new to forums and im sorry but its kinda a long story so bear with me :P

recently been having bsod whilst playing * battlefield 3*
code 124

ive read the mini dump and got this;

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006736028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fa000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000400405, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
Code:
BUGCHECK_STR:  0x124_GenuineIntel 

CUSTOMER_CRASH_COUNT:  1 

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT 

PROCESS_NAME:  bf3.exe 

CURRENT_IRQL:  f 

STACK_TEXT:   
fffff880`02f6cb58 fffff800`0302fa3b : 00000000`00000124 00000000`00000000 fffffa80`06736028 00000000`fa000000 : nt!KeBugCheckEx 
fffff880`02f6cb60 fffff800`031f3513 : 00000000`00000001  fffffa80`064efa60 00000000`00000000 fffffa80`064efab0 :  hal!HalBugCheckSystem+0x1e3 
fffff880`02f6cba0 fffff800`0302f700 : 00000000`00000728  fffffa80`064efa60 fffff880`02f6cf30 fffff880`02f6cf00 :  nt!WheaReportHwError+0x263 
fffff880`02f6cc00 fffff800`0302f052 : fffffa80`064efa60  fffff880`02f6cf30 fffffa80`064efa60 00000000`00000000 :  hal!HalpMcaReportError+0x4c 
fffff880`02f6cd50 fffff800`0302ef0d : 00000000`00000008  00000000`00000001 fffff880`02f6cfb0 00000000`00000000 :  hal!HalpMceHandler+0x9e 
fffff880`02f6cd90 fffff800`03022e88 : 00000000`d6120ae0  00000000`07348020 00000000`00000000 00000000`00000000 :  hal!HalpMceHandlerWithRendezvous+0x55 
fffff880`02f6cdc0 fffff800`030e152c : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  hal!HalHandleMcheck+0x40 
fffff880`02f6cdf0 fffff800`030e1393 : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  nt!KxMcheckAbort+0x6c 
fffff880`02f6cf30 00000000`011330d1 : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  nt!KiMcheckAbort+0x153 
00000000`07347770 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x11330d1 


STACK_COMMAND:  kb 

FOLLOWUP_NAME:  MachineOwner 

MODULE_NAME: hardware 

IMAGE_NAME:  hardware 

DEBUG_FLR_IMAGE_TIMESTAMP:  0 

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE 

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE 

Followup: MachineOwner
Ok so i got to the point where it wasnt even starting windows and bsod looping so i formatted my hdd and reinstalled windows vista home premium 64 bit and the windows 7 upgrade (oem) , all the windows updates and the drivers and bf3 , steam and origin.

So its been oki for the last 2-3 days but i got another bsod today 124 yet again , i then went to install the sdk debugging tools to read the mini dump and for some unknown reason it wont let me anymore keeps throwing me up an error so i cant do anything .... theres no overheating( checked temps ), components are all oki working as intended not over taxing them etc( looking at the performance they lke 50% if that) and i have no oc .

Im thinking bad driver for my processor but not sure ? any help be appreciated as im kinda new to the minidump reading thing and started to get frustrated with this pc ! lol

i7 920
6gb ram
geforce 560 gtx
asus p6t se mobo
onboard sound hd
onboard network card



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.





Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

Some generic advice.

If you are overclocking STOP. return to the default settings at least for now.
If you are running a RAID update its driver.


You can read more on this error and what to try here... Stop 0x124 - what it means and what to try




My System SpecsSystem Spec
03 Nov 2011   #3

windows 7 64 bit home premium upgrade.
 
 

oki this is my new one the original was on my hd before i formatted it thus why i didnt originally attach it

tnx for the fast reply too

edit: if it applies to this ( which might do) i forgot to update the bios /facedesk , which is now updated !
My System SpecsSystem Spec
.


03 Nov 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by nazghool View Post
oki this is my new one the original was on my hd before i formatted it thus why i didnt originally attach it

tnx for the fast reply too

edit: if it applies to this ( which might do) i forgot to update the bios /facedesk , which is now updated !
Still points to hardware but now that we have the DMP we can look at other things as well



1-ASACPI.SYS
(yours 2006)

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOTbefore).
My System SpecsSystem Spec
03 Nov 2011   #5

windows 7 64 bit home premium upgrade.
 
 

oki thanks totally missed that one!

any idea what the hardware problem might be from the minidump or doesnt say ?

edit : oki just had another after installing last driver ;
My System SpecsSystem Spec
03 Nov 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by nazghool View Post
oki thanks totally missed that one!

any idea what the hardware problem might be from the minidump or doesnt say ?

edit : oki just had another after installing last driver ;
Doesnt say. One thing I would try before starting with the hardware is to remove AVG and replace with Microsoft Security essentials at least to test.

http://www.avg.com/ww-en/utilities

or

http://download.avg.com/filedir/util...removerx64.exe


Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
03 Nov 2011   #7

windows 7 64 bit home premium upgrade.
 
 

Well this is strange i did as u requested and got a bsod again , but i was looking through the bf3 forums outta something to do for a while and found other people having the same problem as me recently ... bsod , 124 code .

People have said that they maybe a conflict between their audio ( realtek ) and punkbuster( the anti cheat software) so i disabled all my sound through the playback devices and ive spent the last 2 hours almost without a bsod , will test more thoughry tomorrow.

Will keep you informed but if it is no sound in a war game bleh !
My System SpecsSystem Spec
06 Nov 2011   #8

windows 7 64 bit home premium upgrade.
 
 

Well been a few days and after disabling all sound on my pc ive not had a bsod again so i went out and bought a soundblaster card and now gonna test it this week !....


Edit: well seems it was the realtek driver clashing with pb /sigh

-thanks for all your help tho zigzag! much appreciated! /cookie
My System SpecsSystem Spec
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