Windows 7 64bit: Process running, but programs don't open


  1. Pook
    Posts : 2
    Windows 7 64 bit
       New #1

    Windows 7 64bit: Process running, but programs don't open


    Greetings everyone

    I have searched the web, have tried several solutions but nothing worked and I have no clue how to solve this problem -> hence I turn to experts:

    The Problem: Some applications won't start. They are shown in the task manager but the software does not run and can also be not stopped once started. What I have tried so far: I followed the Solutions described here in a previous thread: https://www.sevenforums.com/crashes-d...dont-open.html

    Result:
    Deactivating all startups, services etc. the same way as described -> no improvement. Running malwarebytes has revealed a trojan infection that my avira software had not detected. Also a complete system scans has been completed in safe mode.

    As a standard eversince I installed Win7, I previously performed regular complete system scans under Windows But also booting with the Avira Rescue System.

    What I have noticed:
    The metioned applications run when Win7 x64 is in safe mode. Here I compared active services: The only difference between the list in safe and in normal mode is, that in normal mode the Avira Scheduler as well as the Avira Real Time services where active. I could not find a way to deacivate those services in normal mode.

    Does anyone know what the source of the problem is? What is the liklyhood that Malware is involved? Should I use the Win7CD repair option? Will that be a permanent solution?

    Thank you in advance
    Pook
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  3. Pook
    Posts : 2
    Windows 7 64 bit
    Thread Starter
       New #2

    Hi I solved the issue: When trying to reinstall Avira Antivir, i noticed that although all should have been previously unistalled Avira Desktop was still registered as installed by the avira installer but not by the windows. Then, I downloaded avira registry cleaner, removed antivir completly from the system before activating the cleaner. The problem persisted. Then I manually searched the registry for anything related to avira and found a key that still targeted the old repository. After manually deleting it and then reinstalling avira antivir, everything worked as it should.
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