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Windows 7: Bsod & Windows 7 Sp1 (ERROR_NOT_​FOUND 080070490) will not update

04 Nov 2011   #11
whatsntomake

Windows 7 x64
 
 

It did scan my computer and then it prompted me to install -> KB947821


My System SpecsSystem Spec
.
04 Nov 2011   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by whatsntomake View Post
It did scan my computer and then it prompted me to install -> KB947821
and you did and it still failed? what does it say in event viewer?

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that relate to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
My System SpecsSystem Spec
04 Nov 2011   #13
whatsntomake

Windows 7 x64
 
 

I downloaded the x64 version of the system readiness tool from your links and ran it again just to be sure.
It scanned my computer and then it re- prompted me to install -> KB947821
I checked the list of installed updates under program and features and I don't see KB947821 - despite the installer (now having told me it's been installed successfully many times). Under the windows update history it does reflect many successive installations.

Under Event Viewer:
Some errors of note:
1) Application Error:
Faulting application name: CheckSUR.exe, version: 6.1.7601.21645, time stamp: 0x4d37c0e1
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7b325
Exception code: 0xc0000005
Fault offset: 0x000000000005250d
Faulting process id: 0x75c
Faulting application start time: 0x01cc9abdc6dc4150
Faulting application path: c:\3d8832c077273246a3351ad0cbab\CheckSUR.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 20b5d3a6-06b2-11e1-aa61-bcaec5784a87

2) Service Pack Installer:
Service Pack installation failed with error code 0x80070002.

3)Service Pack Installer:
Changes to an update(Service Pack for Microsoft Windows (KB976932)) failed during Service Pack installation.
Identity: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
Error Code: 0x80070002
Target State: 7

4)Application Error:
Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7600.16385, time stamp: 0x4a5be07e
Exception code: 0xc0000005
Fault offset: 0x0000000000004c63
Faulting process id: 0x1c8
Faulting application start time: 0x01cc9aa689e9e10e
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: c:\windows\system32\sysmain.dll
Report Id: 448c06a6-069a-11e1-860b-bcaec5784a87

5)Application Error:
Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7600.16385, time stamp: 0x4a5be07e
Exception code: 0xc0000005
Fault offset: 0x0000000000004c63
Faulting process id: 0xec0
Faulting application start time: 0x01cc9aa70ffa26e8
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: c:\windows\system32\sysmain.dll
Report Id: 24b7798e-069b-11e1-860b-bcaec5784a87

6)Under System Error:
The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
My System SpecsSystem Spec
.

04 Nov 2011   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by whatsntomake View Post
I downloaded the x64 version of the system readiness tool from your links and ran it again just to be sure.
It scanned my computer and then it re- prompted me to install -> KB947821
I checked the list of installed updates under program and features and I don't see KB947821 - despite the installer (now having told me it's been installed successfully many times). Under the windows update history it does reflect many successive installations.

Under Event Viewer:
Some errors of note:
1) Application Error:
Faulting application name: CheckSUR.exe, version: 6.1.7601.21645, time stamp: 0x4d37c0e1
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7b325
Exception code: 0xc0000005
Fault offset: 0x000000000005250d
Faulting process id: 0x75c
Faulting application start time: 0x01cc9abdc6dc4150
Faulting application path: c:\3d8832c077273246a3351ad0cbab\CheckSUR.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 20b5d3a6-06b2-11e1-aa61-bcaec5784a87

2) Service Pack Installer:
Service Pack installation failed with error code 0x80070002.

3)Service Pack Installer:
Changes to an update(Service Pack for Microsoft Windows (KB976932)) failed during Service Pack installation.
Identity: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
Error Code: 0x80070002
Target State: 7

4)Application Error:
Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7600.16385, time stamp: 0x4a5be07e
Exception code: 0xc0000005
Fault offset: 0x0000000000004c63
Faulting process id: 0x1c8
Faulting application start time: 0x01cc9aa689e9e10e
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: c:\windows\system32\sysmain.dll
Report Id: 448c06a6-069a-11e1-860b-bcaec5784a87

5)Application Error:
Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7600.16385, time stamp: 0x4a5be07e
Exception code: 0xc0000005
Fault offset: 0x0000000000004c63
Faulting process id: 0xec0
Faulting application start time: 0x01cc9aa70ffa26e8
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: c:\windows\system32\sysmain.dll
Report Id: 24b7798e-069b-11e1-860b-bcaec5784a87

6)Under System Error:
The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.


All of the red above are memory exceptions. They are caused by your memory or a bad driver. You can find out which by running these two tests.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
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 Bsod & Windows 7 Sp1 (ERROR_NOT_​FOUND 080070490) will not update




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