4 BSOD this week for unknowned reason (I was not at my computer)


  1. Posts : 1
    Windows 7 Home Premium 64bits Pack 1
       #1

    4 BSOD this week for unknowned reason (I was not at my computer)


    Hello,

    Iam new and I am sorry to give as little information, but when the BSOD arrive, I'm not at my computer.
    Since November 29 is the 4th BSOD.
    I have not installed new applications except Windows updates.

    Yesterday I wanted to transfer files from my computer to a USB hard drive, and the hard drive was not recognized by the system.
    The computer crashed but the BSOD has not appeared.
    I rebooted.
    I'm not sure there is a link between these incidents

    The last BSOD happened during the night, and I have found it this morning
    The identification is the same, the 4 times:

    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF880010FC5F3
    BCP3: FFFFF880037497F8
    BCP4: FFFFF88003749050
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I read the instructions
    I don't find any topics on the same issue.
    I update the Dm log zip file in my topic

    I am ready to give any information or test you need to solve this issue

    Thank you for your help

    Kind Regards

    François
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi François,

    Welcome to the 7forums.

    The Intel Storage driver has been flagged in all the recent dumps.
    This driver is the sata controller driver.
    Please check Intel for driver updates
    Driver Reference Table - iaStor.sys
    Code:
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    1: kd> lmvm iastor
    start             end                 module name
    fffff880`0102e000 fffff880`01236000   iaStor   T (no symbols)           
        Loaded symbol image file: iaStor.sys
        Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
        Image name: iaStor.sys
        Timestamp:        Fri Oct 02 21:58:50 2009 (4AC65B7A)
        CheckSum:         00089194
        ImageSize:        00208000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Nom	Intel(R) 5 Series/3400 Series SATA AHCI Controller
    Fabricant	Intel
    Statut	OK
    ID du périphérique Plug-and-Play	PCI\VEN_8086&DEV_3B22&SUBSYS_04271025&REV_06\3&11583659&0&FA
    Port d’E/S	0x0000CC00-0x0000CC07
    Port d’E/S	0x0000C880-0x0000C883
    Port d’E/S	0x0000C800-0x0000C807
    Port d’E/S	0x0000C480-0x0000C483
    Port d’E/S	0x0000C400-0x0000C41F
    Adresse mémoire	0xFAEF4000-0xFAEF47FF
    Canal IRQ	IRQ 19
    Pilote	c:\windows\system32\drivers\iastor.sys (9.5.0.1037, 524,52 Ko (537*112 octets), 21/07/2010 06:22)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:10.
Find Us