Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD with uTorrent Open

03 Nov 2011   #1
ms19

Windows 7 64 Bit
 
 
BSOD with uTorrent Open

Hi Guys,

I've seen a few threads with people having such a problem when uTorrent is open. I have McAfee installed on my system, would that be the cause?

My computer is a Dell XPS 17 with windows 7 64-bit. Here is what I get when the computer is turned on after the BSOD crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001749B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102211-19780-01.dmp
C:\Users\Marcelo\AppData\Local\Temp\WER-133209-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help is appreciated.


My System SpecsSystem Spec
.
04 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ms19 View Post
Hi Guys,

I've seen a few threads with people having such a problem when uTorrent is open. I have McAfee installed on my system, would that be the cause?

My computer is a Dell XPS 17 with windows 7 64-bit. Here is what I get when the computer is turned on after the BSOD crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001749B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102211-19780-01.dmp
C:\Users\Marcelo\AppData\Local\Temp\WER-133209-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help is appreciated.



We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
06 Nov 2011   #3
ms19

Windows 7 64 Bit
 
 

Hi,

I've done as required, don't know if it is correct, but anyways, the file is attached.

I didn't enter in safe mode. What I basically did was wait for the pc to crash and attached the minidump folder (which now had something in it, probably about the crash).

Any help is appreciated!

Thanks.
My System SpecsSystem Spec
.

06 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ms19 View Post
Hi,

I've done as required, don't know if it is correct, but anyways, the file is attached.

Any help is appreciated!

Thanks.
This single DMP points to your McAffee. I would remove and replace it with Microsoft Security Essentials


How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)


Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
Reply

 BSOD with uTorrent Open




Thread Tools




Similar help and support threads
Thread Forum
BSOD Driver IRQL NOT LESS OR EQUAL (NETIO.SYS) when i open utorrent
I've gotten the BSOD 3times when i open utorrent. Is it because i'm using Windows 8.1 in its beta stage?
BSOD Help and Support
BSOD when I run uTorrent, help please.
Hey there, forum. First post. I know this problem has been around and has been reported here quite a bit, but I've tried everything that's been suggested, like reinstalling drivers, upgrading/downgrading uTorrent to various versions, uninstalling any antivirus software and using MSE, etc. but...
BSOD Help and Support
BSOD with uTorrent?
hi all, i have been experiencing a BSOD every time i leave utorrent to download overnight. i wake up in the morning and my system tells me that it shut down unexpectedly, and there is no improvement on my torrents. i am running avast antivirus and windows firewall, and utorrent 3.1.3. win 7...
BSOD Help and Support
BSOD...with utorrent?
Is Windows 7 . . . - x86 (32-bit) or x64 ? x86 - the original installed OS on the system? Windows XP, then directly up to Windows 7 - an OEM or full retail version? Full retail version - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of...
BSOD Help and Support
uTorrent and BSOD
Hi all, I have been having this problem for the past month. It was really sudden and I don't know the cause, as I don't think I've installed anything new. I've tried system restore and uninstalling/reinstalling different torrent clients to no avail. Halp? T
BSOD Help and Support
Open port for utorrent
Dear Sir, I am using u torrent for downloading.I want to download my file with high speed.But my u torrent show always 30kb to 500kb speed.I am connect through LAN network and using internet through proxy server. I don't know our LAN administrator allowing to us for downloading with u torrent &...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App