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Windows 7: Explorer.exe and Excel constantly unresponsive

07 Nov 2011   #21
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I think you are still dealing with possible malware problems.
Boot into Safe Mode and update and run malwarebytes again.
Do a full scan this time, it will take time but I'm convinced something is still eating at your system.


My System SpecsSystem Spec
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09 Nov 2011   #22
Camokid

Windows 7 Enterprise 32-bit SP1
 
 

I've ran it a few times the past couple days, but it's still not finding anythng and I'm still getting the warning message from symantic endpoint protection

A Potential threat has been detected on your computer

An attempted Hostfile change has been detected
Location:
c:\windows\system32\svchost.exe

Also still aving explorer freeze-up, although less often than before.
My System SpecsSystem Spec
16 Jan 2012   #23
csansom

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Camokid View Post
An attempted Hostfile change has been detected
Location:
c:\windows\system32\svchost.exe

This may be a result of your own settings in your protection software.


Enterprise Support - Symantec Corp. - Symantec Endpoint Protection 12.1 SONAR Detection: Svchost.exe Causes "Hosts File Change" Security Risk


According to Symantec,
"This is an expected behavior if the "Host file change detected" setting in the SONAR component in Virus and Spyware Protection Policies was modified from the default 'Ignore' setting to 'Prompt'."


Bascially since you changed the setting to PROMPT, any legitimate program that needs to access the HOST file will trigger this alert. And if you replied to the alert by clicking on BLOCK, then you now will have crippled a legitimate program.
My System SpecsSystem Spec
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 Explorer.exe and Excel constantly unresponsive




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