Explorer.exe and Excel constantly unresponsive

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  1. Posts : 6,668
    Windows 7 x64
       #21

    I think you are still dealing with possible malware problems.
    Boot into Safe Mode and update and run malwarebytes again.
    Do a full scan this time, it will take time but I'm convinced something is still eating at your system.
      My Computer


  2. Posts : 15
    Windows 7 Enterprise 32-bit SP1
    Thread Starter
       #22

    I've ran it a few times the past couple days, but it's still not finding anythng and I'm still getting the warning message from symantic endpoint protection

    A Potential threat has been detected on your computer

    An attempted Hostfile change has been detected
    Location:
    c:\windows\system32\svchost.exe

    Also still aving explorer freeze-up, although less often than before.
      My Computer


  3. Posts : 1
    Windows 7 Ultimate x64
       #23

    Camokid said:
    An attempted Hostfile change has been detected
    Location:
    c:\windows\system32\svchost.exe

    This may be a result of your own settings in your protection software.


    Enterprise Support - Symantec Corp. - Symantec Endpoint Protection 12.1 SONAR Detection: Svchost.exe Causes "Hosts File Change" Security Risk


    According to Symantec,
    "This is an expected behavior if the "Host file change detected" setting in the SONAR component in Virus and Spyware Protection Policies was modified from the default 'Ignore' setting to 'Prompt'."


    Bascially since you changed the setting to PROMPT, any legitimate program that needs to access the HOST file will trigger this alert. And if you replied to the alert by clicking on BLOCK, then you now will have crippled a legitimate program.
      My Computer


 
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