
Quote: Originally Posted by
pantsy
Hello, I cannot create new threads for some reason...so I will post my info here.
I have recently been getting a lot of BSOD crashes for some unknown reason. Here's some info on the minidump/crashlogs.
There are 2 different ones:
Probably caused by : ntoskrnl.exe ( nt+7cc10 )
FOLLOWUP_IP:
nt+7cc10
fffff800`032e0c10 4883ec28 sub rsp,28h
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt+7cc10
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntoskrnl.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
--------------------------------------------------------
Probably caused by : cpudrv64.sys ( cpudrv64+1912 )
FOLLOWUP_IP:
cpudrv64+1912
fffff880`071a2912 0f32 rdmsr
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: cpudrv64+1912
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: cpudrv64
IMAGE_NAME: cpudrv64.sys
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
Pantsy
First you do need to start your own thread. (see snip for crate thread button). If you cannot it may be because you just recently joined sevenforums.
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.