 | |
| |
| 05 Nov 2011 | #1 |
| | PC crashes when in sleep mode for extended period Hello, I have an issue that ha happened twice where when I put my pc in sleep mode for an extended period, both time it's been overnight so ~8 hours I come back to find the pc running and at my log-on screen. When i log-in a window comes up saying the pc recovered from a blue screen crash. Can someone tell me where to go to capture details of the crash's so i can post that here and possible find the root cause? Would it be in the event log? Im a novice at this so thanks in advance! Running windows 7 home premium 64 bit |
My System Specs | |
| 05 Nov 2011 | #2 |
| | We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking. The procedure: * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. * Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. To ensure minidumps are enabled: *Go to Start, in the Search Box type: sysdm.cpl Press Enter. *Under the Advanced tab, click on the Startup and Recovery - Settings... button. *Ensure that Automatically restart is unchecked. *Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies). *Ensure that the Small Dump Directory is listed as %systemroot%\Minidump. *OK. Reboot if changes have been made. |
| My System Specs |
| 05 Nov 2011 | #3 |
| | attached is the dmp file. thank you for your help! |
| My System Specs |
| . |
| |
| 06 Nov 2011 | #4 |
| | 
Quote: Originally Posted by thepowersin1  attached is the dmp file. thank you for your help! There are a few issues that can easily be corrected 1-iastor.sys (your raid driver) is the probable cause of this crash. I would re-install with the newest version available. 2-Your Symantec. Remove and replace with Microsoft Security Essentials http://us.norton.com/support/kb/web_...080710133834EN Microsoft Security Essentials - Free Antivirus for Windows 3-Old drivers needing update Code: pcouffin.sys 12/5/2006 10:39:30 AM fffff880`04d85000 fffff880`04d99380 0x00014380 0x457584a2 PxHlpa64.sys 10/17/2007 2:25:02 PM fffff880`015eb000 fffff880`015f6700 0x0000b700 0x4716537e Rt64win7.sys 2/26/2009 5:04:13 AM fffff880`05bc6000 fffff880`05bf8000 0x00032000 0x49a65b0d t3.sys 5/5/2009 10:25:42 PM fffff880`0622a000 fffff880`062c9000 0x0009f000 0x4a00f526 Quote: - search Google for the name of the driver - compare the Google results with what's installed on your system to figure out which device/program it belongs to - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager). - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. - - Driver manufacturer links are on this page: Drivers and Downloads |
| My System Specs |
 |
PC crashes when in sleep mode for extended period problems?
« 2 BSOD after log in- PFN_LIST_CORRUPT & PAGE_FAULT_AREA
|
BSOD while browsing net and watching movie »
| Thread Tools | |
| Similar help and support threads for: PC crashes when in sleep mode for extended period | ||||
| Thread | Forum | |||
| BSOD Everytime I leave for an extended period of time | BSOD Help and Support | |||
 BSOD - After extended idle period - Win 7 Ultimate 64 8GB RAM | BSOD Help and Support | |||
| BSOD when leaving laptop idle for an extended period of time. | BSOD Help and Support | |||
| Wake On WAN doesn't work after extended period | Network & Sharing | |||
| Sleep mode crashes PC | BSOD Help and Support | |||
All times are GMT -5. The time now is 01:38 PM.
