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Windows 7: BSOD while browsing in chrome with 20 tabs open.


05 Nov 2011   #1

Windows 7 Professional 64 bit
 
 
BSOD while browsing in chrome with 20 tabs open.

In bluescreen viewer it appears tcpip.sys and ntoskrnl.exe are the culprits.

Specs
Operating System
MS Windows 7 64-bit SP1
CPU
AMD Athlon 64 X2 5000+ Brisbane 65nm Technology
RAM
3.00 GB Single-Channel DDR2 @ 260MHz (4-4-4-12)
Motherboard
FOXCONN A6VMX (Socket 940)
Graphics
HP 2159 (1920x1080@59Hz)
512MB GeForce 9800 GTX/9800 GTX+ (XFX Pine Group)
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332 ATA Device (SATA)
244GB Seagate ST3250410AS ATA Device (SATA)
Optical Drives
Optiarc DVD RW AD-7200A ATA Device
DTSoftBusCd00
DTSoftBusCd01
Audio
SB Audigy

Everything is attached. Thank you.

My System SpecsSystem Spec
.

06 Nov 2011   #2

Windows 7 Professional 64 bit
 
 

Hasn't BSODed since this post but I still think it will happen again.
My System SpecsSystem Spec
07 Nov 2011   #3

Windows 7 Professional 64 bit
 
 

It did blue screen again today.
My System SpecsSystem Spec
.


08 Nov 2011   #4

Windows 7 Professional 64 bit
 
 

Anyone?
My System SpecsSystem Spec
08 Nov 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Benwizkid, I'm not on the BSOD crew and can't read dump files. But I might suggest you try not having 20 tabs open. You are running an X64 system with 3GB single chanel ram. It wouldn't be hard to use all available ram and cause the system to BSOD. Also, make sure all drivers are up to date.
My System SpecsSystem Spec
09 Nov 2011   #6

Windows 7 Professional 64 bit
 
 

Thank you essenbe.
My System SpecsSystem Spec
09 Nov 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

benwizkid

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.


To ensure minidumps are enabled:

*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.
My System SpecsSystem Spec
11 Nov 2011   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

These crashes were caused by a memory exception.
Run these two tests to verify your memory and find which driver is causing the problem.

1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
12 Nov 2011   #9

Windows 7 Professional 64 bit
 
 

Thank you JMH
My System SpecsSystem Spec
12 Nov 2011   #10
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by benwizkid View Post
Thank you JMH

You are welcome.
Let us know how you go please.
My System SpecsSystem Spec
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 BSOD while browsing in chrome with 20 tabs open.




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