Windows 7 x64 freeze problem Acer Aspire 5738G

Hello everyone i'm having a problem with a Acer Aspire 5378G. It freezes random
so if your doing something like chatting, if it freezes the screen it just hangs I can't move my mouse pointer even shift lock, num lock doesn't work anymore on the keyboard when it freezes so it's completly unresponsive ! i'm having this problem for a long time now and i sended the laptop to Acer 4 times and they said there was nothing wrong (but they changed the ram sticks) but that didn't fix the issue, now i'm out of warranty

I'll give you my specs:

Acer Aspire 5738G:

Intel Core 2 Duo T6400 @2Ghz

NVidia Geforce G105M (512mb) (lasted drivers installed)

Motherboard Model: JV50_MV

Ram: 4gb DDR3

Bios: Lasted bios installed (phoenix technologies LTD)

OS: Windows 7 Home Premium x64 (7601)

I really want this fixed because I need this laptop for school etc.

GianniDPC,

* Have you tried a System Restore to a point PRIOR to your current problems?

*Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > application > in the left hand column note anything that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

*List all the Security software you have ever had installed & currently have now on your computer please.

* Browser addons can create problems.
Check how many you have on your various browsers. Is each & every one really needed?

* Go to search, type device manager and look for any yellow warning markers.

* Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

* Check Disk.

Disk Check

Ahh sounds like you have the same problem as me

https://www.sevenforums.com/crashes-d...nal-32bit.html

I've sent to asus, and they did all the changes and also couldnt solve it.
At least I know that my Hardwares are safe.

You're using SP1 too right?

How frequent does this occur?
IS it freezing 10 seconds, 10 minutes or forever? Do you see any diskactivity?

Kaktussoft said:

How frequent does this occur?
IS it freezing 10 seconds, 10 minutes or forever? Do you see any diskactivity?

It freezes sometimes I can work 1 day with it and than the other day it crashes again random if I reboot than i can use it a day again so it's just random

it stays freezing? even after you wait 15 minutes?

Security Software: MalwareBytes Anti-Malware (full version), Avast Internet Security
Browsers: Google Chrome,Firefox,IE (standard) ,But I only use chrome and the only extension I have in chrome is adblock

You gave me links about explorer crashing it isn't the explorer crashing the whole computer just crashes (locks up) nothing does respond

Kaktussoft said:

it stays freezing? even after you wait 15 minutes?

Didn't test that waited 5 minutes than the only thing that happens is that the fan goes crazy