Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: My computer restarts randomly

06 Nov 2011   #1

window 7 home premium 64bit
My computer restarts randomly

My computer has been restarting randomly for the past few days and it's driving me crazy since I'm a student and I really need my computer to do all of my homeworks. After the last unplanned restart, I went to event viewer--windows logs--system, and it appears that the restart was because of:

Source: USER32

The process svchost.exe has initiated the restart of computer HOST-PC on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Hot fix (Planned)
Reason Code: 0x80020011
Shutdown Type: restart

What does this mean?

I have window 7 home premium 64 bit. Please help!

My System SpecsSystem Spec
06 Nov 2011   #2

Win7 home premium 64bit
Same Issue

I am having the exact same event occur. Every 15 minutes or so it causes a reboot with no BSOD (as there was technically no error). I would like to rectify this as soon as possible as it makes extended processes in-completable. *edit* I solved it! Apparently there was a x32 svchost running for some reason. Ending the process solved the issue an I may need to look further on WHY there was a x32 process running. Mayhaps some old software somewhere or a virus? In any case; my system looks clean.
My System SpecsSystem Spec
11 Nov 2011   #3

windows 7 x64

Im having this exact same issue same event ID same Reason Code everything please help. Have several svchost.exe can not disable all of them just willy nilly. I need to know what hotfix it is and how to disable it.
My System SpecsSystem Spec

 My computer restarts randomly

Thread Tools

Similar help and support threads for2: My computer restarts randomly
Thread Forum
Solved Computer randomly freezes, then restarts General Discussion
Computer randomly restarts (sometimes crash) while using. General Discussion
BSOD - Computer randomly restarts, sometimes freezes BSOD Help and Support
BSOD randomly computer restarts BSOD Help and Support
Computer Randomly Restarts while using, MSOffice and Skyrim BSOD Help and Support
I Need Help. Computer randomly restarts after BSOD BSOD Help and Support
Computer Randomly Restarts/Crashes BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:26 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App