BSOD while running IE9 (flash plugin running)

speedy1971

New member
Was running IE9, a flash game is playing, first IE9 crashes, then BSOD.

Dell XPS 8100 Win 7 HP OEM 8GB RAM EVGA GeForce GT240 Intel X-25M80 C: + two SATA HDDs as D: and E:

Info as per attached file.

I suspect the flash plugin crashing the video driver.

Thanks in advance
SS
 

My Computer

Computer Manufacturer/Model Number
Dell Studio XPS 8100
OS
Windows 7 x64
CPU
Core i7-860
Motherboard
Dell/Foxconn
Memory
8GB
Graphics Card(s)
EVGA GeForce GT240 SSC
Monitor(s) Displays
Dell 2408WFP
Hard Drives
ST31000528AS
X-25MG2 80GB
Was running IE9, a flash game is playing, first IE9 crashes, then BSOD.

Dell XPS 8100 Win 7 HP OEM 8GB RAM EVGA GeForce GT240 Intel X-25M80 C: + two SATA HDDs as D: and E:

Info as per attached file.

I suspect the flash plugin crashing the video driver.

Thanks in advance
SS





No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I noticed when running your tool that it did not copy the minidump but at the time I thought maybe it was renaming it to something else. It appeared to be a bug in the collection script EXE. But anyway I have attached the dump now. Thanks!
 

My Computer

Computer Manufacturer/Model Number
Dell Studio XPS 8100
OS
Windows 7 x64
CPU
Core i7-860
Motherboard
Dell/Foxconn
Memory
8GB
Graphics Card(s)
EVGA GeForce GT240 SSC
Monitor(s) Displays
Dell 2408WFP
Hard Drives
ST31000528AS
X-25MG2 80GB
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