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Windows 7: Protools 8.5 keeps crashing with BSOD after opening a project


07 Nov 2011   #1
Jimib

Windows 7 64 bit
 
 
Protools 8.5 keeps crashing with BSOD after opening a project

Protools 8.5 keeps crashing with BSOD after opening a project. Windows 7 64bit 5 gigs of memory.
After working on project for about five minuites. I crashes with Blue Screen with no warning....

System never crashes until I Load a project in Protools. Please Help.


My System SpecsSystem Spec
07 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jimib View Post
Protools 8.5 keeps crashing with BSOD after opening a project. Windows 7 64bit 5 gigs of memory.
After working on project for about five minuites. I crashes with Blue Screen with no warning....

System never crashes until I Load a project in Protools. Please Help.

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
25 Nov 2011   #3
Jimib

Windows 7 64 bit
 
 

Protools 8.5 keeps crashing with BSOD after opening a project. Windows 7 64bit 5 gigs of memory.
After working on project for about five minuites. I crashes with Blue Screen with no warning....

System never crashes until I Load a project in Protools. Please Help.
My System SpecsSystem Spec
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 Protools 8.5 keeps crashing with BSOD after opening a project




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