Hey, SevenForums.
BSOD (memory dump) after windows load hangs up at startup.
Acer Aspire 7741ZG
Windows 7 HP 32 bit
I have tried to reseat the ram.
I have tried all alternative modes and repair tool.
Repair tool gave the error: 'StartUpRepairOffline'.
Thanks.
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Sorry for the slow answer, an unexpected scenario appeared out of nowhere!
I did not mention that i am using a secondary computer with the laptop hard drive connected using USB. I have managed the dumpfiles as you said but, as the notice said above me, about the BSOD instructions - I am unsure if the 'Windows_NT6_BSOD_v3.03_jcgriff2_' program can choose the other hdd, it seems as it only gathers info from this computer. Therefore i did not include it. Otherwise, you can clarify that. I will also add i tried to read dumpfiles some days ago with win7 kit but, that did not work out.
Dumpfiles below from laptop hard drive - notice that there are only 2 dumpfiles in the ZIP'd folder, recorded from last month, even thou BSOD have occoured all times at boot, several times as i have tried the last days. Seems as windows do not create the dump files from recently incidents. Therefore i believe the current dumpfiles might no be relative since the BSOD started the next month.
Last edited by Fnyx; 11 Nov 2011 at 04:55.
The data collection app will only search the local path.
Use this method to navigate to the minidump folder on the external HD
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
As i said, it is the laptop i am having problems with, i am on a stationary computer now. The dumpfiles above are from the laptop. If you did not notice, i did say i am unable to start the laptop, at all. That is why i connected it's harddrive to a secondary computer in the first place.
Last edited by Fnyx; 08 Nov 2011 at 03:08.
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