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Windows 7: Windows 7 "Explorer Crash" Error

05 Aug 2009   #1
ShaX5

Windows 7 Ultimate (x64)
 
 
Windows 7 "Explorer Crash" Error

To start off, I'm using "Windows 7 RTM Ultimate x64"

The first time it happened I figured whatever, sometimes computers get Iffy but seeing as how this is happening to me at least twice a day I feel it needs to be addressed. Now at least twice a day I get a message saying my explorer has encountered an error and must restart. So I click on the "more info" arrow to see the files associated with the error and every single error always has the same files in the description.

Files that help describe the problem:

C:\Users\***\AppData\Local\Temp\WER57E5.tmp.WERInternalMetadata.xml
C:\Users\***\AppData\Local\Temp\WER74B5.tmp.appcompat.txt
C:\Users\***\AppData\Local\Temp\WER7542.tmp.hdmp

(The "***" is just my computers name blanked out.)

Before anyone asks, yes I have a second hard-drive in my computer and yes I have tried reinstalling windows a couple of times with and without the second hard-drive connected. The error happens regardless. So if anyone has any information that can help please feel free to share


My System SpecsSystem Spec
.

05 Aug 2009   #2
mickey megabyte

ultimate 64 sp1
 
 

i was having random explorer crashes when right-clicking - hasn't happened for a few days though since i played with my context menu *touches wood*
My System SpecsSystem Spec
05 Aug 2009   #3
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

It is an compatibility issue. You find more information about the issue from these three files. Somewhere near the end in the error dump file (C:\Users\***\AppData\Local\Temp\WER****.tmp.hdmp) you should find a link starting http://oca.microsoft.com/.......

Click the link, it takes you to the Windows Error Reporting site where you find more information about this issue.

Kari
My System SpecsSystem Spec
.


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 Windows 7 "Explorer Crash" Error




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