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Windows 7: BS after watching videos.

08 Nov 2011   #1
Serenity Frost

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
BS after watching videos.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110811-18564-01.dmp
C:\Users\Serenity Frost\AppData\Local\Temp\WER-43165-0.sysdata.xml

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I am currently running a system scan to see if that fixes the problem, and all my drivers are up to date. I also don't have the win7 cd as it was not provided to me by Staples.


My System SpecsSystem Spec
.

08 Nov 2011   #2
Serenity Frost

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

I've done a system restore to the point before this started to happen, but the problem persists. I have tried reinstalling drivers, uninstalling new programs, etc. I downloaded a program that lets me read the dmp files and the common factor appears to be ntoskrnl.exe, but I've not been able to find a tutorial to help me repair it.

I also have a new dmp since my system restore.

If my concise writing is coming off rude, I apologize. I do appreciate any help you're willing to give me and am more than happy to wait patiently in the process.
My System SpecsSystem Spec
Reply

 BS after watching videos.




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