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Windows 7: Crash / freeze playing Starcraft2

08 Nov 2011   #1

Windows 7 Professional x64
Crash / freeze playing Starcraft2

Hey. I hope some of you out there can help me. I seem to always have problem with my desktop computer, random crashes, freezing, BSODs and simply weird problems, usually they fix them selves or I fix them, however I do need help with this one.

The problem occurs while playing Starcraft2. The system will freezes after maybe 10 min of play. Screens go black and sound is frozen, and I have to reset manually. Sometimes though, I can play for hours with no freeze.

The Windows install is only a few weeks old and I led Windows install every driver for itself, and then updated my graphics driver to the newest from, installed the drivers for the Razer keyboard and mouse and then went on to install my usual stuff from Ninite.

I am aware that it might be a problem with heat (on the graphics card), however it should not be, since the computer is placed in a closet with a very large fan installed in it, so that fresh air is constantly flowing. Also no weird artifacts are displayed before the crash, which is usually the case with heat problems on the graphics card, in my experience.

I used the verifier.exe procedure to force a BSOD (don't know if this is helpfull when the actual freeze is not a BSOD). The BSOD happened before I could get to desktop. The dump analysis and health repport is atttached. My system specs are in my profile.

If I missed anything or you want more BSOD dump analysis, please let me know. Thanks in advance.

- Anders

My System SpecsSystem Spec
10 Nov 2011   #2

Windows 7 Professional 32bit

I understand that there are no BSOD during freezes, but does your system resumes back as if nothing had happened after if freezes for 5-10mins?

Try not to hold dont the power and see whether yours system resumes. If it does, you have the same symtomps as me!. haha
My System SpecsSystem Spec
12 Dec 2011   #3

Windows 7 Professional x64

Almost forgot this thread.

I seem to have solved the problem (in a rather random way). I did a memtest that showed a lot of errors on a single address. Using some simple math I found out it was memory stick no 2 that failed, took it out and the problem was solved

The weird thing is that I tried to put stick from slot four into stick from slot two (meaning I then had three sticks in port one to three) just to test whether it was the board or the stick. No errors. I the put the old stick from port two into port number four. Still no errors. I have run with this configuration for some weeks now and no crashes at all.

(tl;dr) In other words: What ended up fixing this was switching memory stick number two and four...
My System SpecsSystem Spec

 Crash / freeze playing Starcraft2

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