Windows 7: Bsod bad_pool_caller

chicagobizboy · 09 Nov 2011

I could really use some help on this one.

This computer has worked perfectly for a year and then, suddenly, over the past 2 weeks it has crashed 4 times. 3 times I didn't see it happen, but returned to find a black screen (monitor wouldn't wake up) and the computer unresponsive.

Luckily, today, I caught the crash as it happened. BSOD said "BAD_POOL_CALLER."

Attached is the mini-dump file (110811-35022-01.zip (24.1 KB)) and the output from the jcgriff2 tool (Windows_NT6_BSOD_jcgriff2.zip (2.05 MB)).

Specs:
- Worked perfectly for 12+ months, no BSOD
- AMD Phenomo II x4 965 3.40GHz
- 16GB RAM
- Windows 7 Ultimate x64 - OEM version

Any help is greatly appreciated!

Also, how do you guys analyze minidump files? I used dumpchk.exe, but couldn't easily determine anything useful.

Thanks!

Will

panais · 09 Nov 2011

Hi.

Update these old software\drivers

Starting from SSPORT.sys Samsung printer driver Samsung the driver is old from 2005 no way to be compatible with windows 7.

Old software\drivers list,

Code:

SSPORT.sys        fffff880`08bbb000    fffff880`08bc3000    0x00008000    0x42fbda34    12-Aug-05 1:07:32 πμ                        
pcouffin.sys        fffff880`043ea000    fffff880`043fe380    0x00014380    0x457584a2    05-Dec-06 4:39:30 μμ                        
wacommousefilter.sys        fffff880`04c00000    fffff880`04c08000    0x00008000    0x45d5f401    16-Feb-07 8:12:17 μμ                        
tifsfilt.sys        fffff880`02adc000    fffff880`02af3000    0x00017000    0x46d56889    29-Aug-07 2:37:29 μμ                        
timntr.sys        fffff880`01a78000    fffff880`01b28000    0x000b0000    0x46d568bf    29-Aug-07 2:38:23 μμ                        
tdrpman.sys        fffff880`01524000    fffff880`015b8000    0x00094000    0x473856e1    12-Nov-07 3:36:33 μμ                        
snapman.sys        fffff880`01b8c000    fffff880`01bc7000    0x0003b000    0x47453b95    22-Nov-07 10:19:33 πμ                        
BS_I2cIo.sys        fffff880`044cb000    fffff880`044d3000    0x00008000    0x48560bfe    16-Jun-08 8:45:18 πμ                        
SndTAudio.sys        fffff880`13feb000    fffff880`13ff7000    0x0000c000    0x49198abb    11-Nov-08 3:38:03 μμ                        
ISODrv64.sys        fffff880`04382000    fffff880`043a0000    0x0001e000    0x4991474a    10-Feb-09 11:22:18 πμ                        
AtiPcie.sys        fffff880`01bf8000    fffff880`01c00000    0x00008000    0x4a005486    05-May-09 5:00:22 μμ

How to find and update drivers? Read here Best way to update drivers for free?

Finish with the above steps and post back with any results.

Windows 7: Bsod bad_pool_caller

Bsod bad_pool_caller problems?