|09 Nov 2011||#1|
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I could really use some help on this one.
This computer has worked perfectly for a year and then, suddenly, over the past 2 weeks it has crashed 4 times. 3 times I didn't see it happen, but returned to find a black screen (monitor wouldn't wake up) and the computer unresponsive.
Luckily, today, I caught the crash as it happened. BSOD said "BAD_POOL_CALLER."
Attached is the mini-dump file (110811-35022-01.zip (24.1 KB)) and the output from the jcgriff2 tool (Windows_NT6_BSOD_jcgriff2.zip (2.05 MB)).
- Worked perfectly for 12+ months, no BSOD
- AMD Phenomo II x4 965 3.40GHz
- 16GB RAM
- Windows 7 Ultimate x64 - OEM version
Any help is greatly appreciated!
Also, how do you guys analyze minidump files? I used dumpchk.exe, but couldn't easily determine anything useful.
|My System Specs|
|09 Nov 2011||#2|
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Update these old software\drivers
Starting from SSPORT.sys Samsung printer driver Samsung the driver is old from 2005 no way to be compatible with windows 7.
Old software\drivers list,
SSPORT.sys fffff880`08bbb000 fffff880`08bc3000 0x00008000 0x42fbda34 12-Aug-05 1:07:32 πμ pcouffin.sys fffff880`043ea000 fffff880`043fe380 0x00014380 0x457584a2 05-Dec-06 4:39:30 μμ wacommousefilter.sys fffff880`04c00000 fffff880`04c08000 0x00008000 0x45d5f401 16-Feb-07 8:12:17 μμ tifsfilt.sys fffff880`02adc000 fffff880`02af3000 0x00017000 0x46d56889 29-Aug-07 2:37:29 μμ timntr.sys fffff880`01a78000 fffff880`01b28000 0x000b0000 0x46d568bf 29-Aug-07 2:38:23 μμ tdrpman.sys fffff880`01524000 fffff880`015b8000 0x00094000 0x473856e1 12-Nov-07 3:36:33 μμ snapman.sys fffff880`01b8c000 fffff880`01bc7000 0x0003b000 0x47453b95 22-Nov-07 10:19:33 πμ BS_I2cIo.sys fffff880`044cb000 fffff880`044d3000 0x00008000 0x48560bfe 16-Jun-08 8:45:18 πμ SndTAudio.sys fffff880`13feb000 fffff880`13ff7000 0x0000c000 0x49198abb 11-Nov-08 3:38:03 μμ ISODrv64.sys fffff880`04382000 fffff880`043a0000 0x0001e000 0x4991474a 10-Feb-09 11:22:18 πμ AtiPcie.sys fffff880`01bf8000 fffff880`01c00000 0x00008000 0x4a005486 05-May-09 5:00:22 μμ
How to find and update drivers? Read here Best way to update drivers for free?
Finish with the above steps and post back with any results.
|My System Specs|
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