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Windows 7: Blue Screen Problem

09 Nov 2011   #1
momoblues21

Windows 7 64 bit
 
 
Blue Screen Problem

Hello,



I received this error message after my laptop has shut down unexpectedly, and followed the steps in generating a health report etc. Please see the zip file attached.


---

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80048E5A10
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8008228B80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110911-17472-01.dmp
C:\Users\Moh!\AppData\Local\Temp\WER-41901-0.sysdata.xml
---


Please help! Thank you.



My System SpecsSystem Spec
.
09 Nov 2011   #2
momoblues21

Windows 7 64 bit
 
 

Basic Specs Information

- Windows 7 x64

- original installed OS on the system
- OEM


- hardware is 1 year old

- have not re-installed the OS system
My System SpecsSystem Spec
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 Blue Screen Problem




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