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Windows 7: Windows 7 64BIT BSOD 1E error


09 Nov 2011   #1

Windows 7 PRO 64BIT
 
 
Windows 7 64BIT BSOD 1E error

I recently updated my NVIDIA drivers and started receiving these errors several times a day. I uninstalled the drivers and went with the MS version for my adapter and received another BSOD but this time code 1E as opposed to 7F BSOD I was getting...progress right?

Anyway, have included the files as indicated, hope someone can shed some light on this for me.

Specs:
OS - Windows 7 PRO 64BIT
Lenovo W520
Intel Core i7 2720QM
8GB RAM
Directx 11

Thank you.

My System SpecsSystem Spec
.

09 Nov 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.



Download and install Driver Sweeper

Download the most recent software\driver for your
NVIDIA

Uninstall
nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.

Update
DirectX


Run
the
nvidia-video-card-test


Finish
with these steps and post back here the results.
My System SpecsSystem Spec
09 Nov 2011   #3

Windows 7 PRO 64BIT
 
 

Thank you for the quick response.

After going through your instructions here are the PNG files from OCCT. I am interested in what you find as this has been a frustrating issue for me.
My System SpecsSystem Spec
.


10 Nov 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

These tests were incomplete.

Why you cancel the tests?
My System SpecsSystem Spec
10 Nov 2011   #5

Windows 7 PRO 64BIT
 
 

I have never used this before and there didn't appear to be an end time to the tests, how long should it run? Do I change any settings in the software prior to running.
My System SpecsSystem Spec
10 Nov 2011   #6

Windows 7 PRO 64BIT
 
 

I let this run for 90 minutes and then terminated. Here are the results.
My System SpecsSystem Spec
10 Nov 2011   #7

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by bshomaker View Post
I let this run for 90 minutes and then terminated. Here are the results.
Everything appears fine, test results don't show any problems with your GPU

Remove Zone Alarm Firewall, it is notorious for causing BSODs
My System SpecsSystem Spec
11 Nov 2011   #8

Windows 7 PRO 64BIT
 
 

I had no BSODs yesterday but just had another one today.

The suggestion to remove ZA - is that based on general experience or something specific based on items from the dump files?

Here is the latest dump.
My System SpecsSystem Spec
12 Nov 2011   #9

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by bshomaker View Post
I had no BSODs yesterday but just had another one today.

The suggestion to remove ZA - is that based on general experience or something specific based on items from the dump files?

Here is the latest dump.
Based on dumps which indicate bugcheck 7f caused by ZoneAlarm
It should be removed.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000406f8
Arg4: fffff88004aec38c

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'nvhda64v' and 'monitor.sys' overlap

BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  a

LAST_CONTROL_TRANSFER:  from fffff80002e921e9 to fffff80002e92c40

STACK_TEXT:  
fffff800`04cb2d28 fffff800`02e921e9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
fffff800`04cb2d30 fffff800`02e906b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`04cb2e70 fffff880`04aec38c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`237f3fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiProcessIsrVSync+0x64


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiProcessIsrVSync+64
fffff880`04aec38c e86b620000      call    dxgmms1!VidSchiUpdateCurrentIsrFrameTime (fffff880`04af25fc)

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrVSync+64

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64

BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64

Followup: MachineOwner
---------
My System SpecsSystem Spec
21 Nov 2011   #10

Windows 7 PRO 64BIT
 
 

Thank you for all your efforts.
My System SpecsSystem Spec
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 Windows 7 64BIT BSOD 1E error




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