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Windows 7: Asus Laptop K53E Crashed, Recovery Disk NOT Working

09 Nov 2011   #1

Windows 7 Ultimate x64
 
 
Asus Laptop K53E Crashed, Recovery Disk NOT Working

This laptop crashed over a month ago. I was told it needed a recovery disk since it would say it was loading windows files, and starting windows. But then it goes to an empty desktop screen and does nothing. I got the recovery disk in the mail today, I put it in and it does nothing! Anyone know what could be the problem?

My System SpecsSystem Spec
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09 Nov 2011   #2

Windows 7 Professional SP1 32-bit
 
 

Are you booting from the disc? If your laptop won't boot from it and keeps going to Windows instead, you'll have to go into your BIOS and edit the boot order so the CD/DVD drive comes first.
My System SpecsSystem Spec
09 Nov 2011   #3

Windows 7 Ultimate x64
 
 

thanks for replying yeah I tried doing that but it does the same thing.
My System SpecsSystem Spec
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09 Nov 2011   #4

Windows 7 Ultimate x64
 
 

there is 2 boot options listed...
boot option #1 P2: HL-DT-STDVDRAM GT34N
boot option #2 P0: WDC WD6400BPVT-80HXZT1

thats what it says... does that seem odd?
My System SpecsSystem Spec
09 Nov 2011   #5

Windows 7 Professional SP1 32-bit
 
 

No, that actually looks right. So what exactly happens? Does the disc not boot at all?
My System SpecsSystem Spec
09 Nov 2011   #6

Windows 7 Ultimate x64
 
 

nope it will just have the Asus logo, then says windows files are loading, starting windows... then it goes to what looks like the desktop, but there is nothing on it, no icons, nothing... just the cursor
My System SpecsSystem Spec
09 Nov 2011   #7

Windows 7 Ultimate x64
 
 

also once it loads to that blank desktop screen, there is a black window box that says on the top X:\windows\system32\cmd.exe
My System SpecsSystem Spec
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 Asus Laptop K53E Crashed, Recovery Disk NOT Working




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