Windows 7: BSOD happening few times - various errors displayed.

radenko · 10 Nov 2011

Hi,

I have some problems with BSOD. It can happen few times a day, and it can appear after a week without problems. Usually it happened when I use the internet, but yesterday, for the first time it happened 2 minutes after I turned on the computer, without doing anything.

My system:
AMD Athlon 64 X2 Dual 4600+ cpu
Gigabyte GA-MA74GM-S2H motherboard
ATI radeon 2100
win 7 ultimate X32 OEM (installed on a HD about a year ago)

The hardware is about 2 years old (I think).

I updated all the drivers without any positive result.

Files are attached.

I will appreciate the help.

Thanks.

panais · 10 Nov 2011

Hi.

Update these old software\drivers starting from VcommMgr.sys

VcommMgr.sys = Bluetooth VcommMgr Driver (IVT BlueSolei) May not be compatible with Windows 7

Download IVT Software

Update the software\driver if possible,if not uninstall it.

Old software\drivers list

Code:

VcommMgr.sys        0x91d3b000    0x91d44560    0x00009560    0x4243d777    25-Mar-05 11:18:47 πμ                        
btnetdrv.sys        0x9202f000    0x920319e0    0x000029e0    0x42732a59    30-Apr-05 8:48:57 πμ                        
BTHidMgr.sys        0x8bd87000    0x8bd8de20    0x00006e20    0x42732aa1    30-Apr-05 8:50:09 πμ                        
blueletaudio.sys        0x9202a000    0x9202f000    0x00005000    0x429c14e2    31-May-05 9:40:18 πμ                        
usbfilter.sys        0x92000000    0x92005080    0x00005080    0x49d5f581    03-Apr-09 1:39:45 μμ                        
atikmdag.sys        0x92032000    0x92486000    0x00454000    0x49f1996c    24-Apr-09 12:50:20 μμ

How to find and update drivers? Read here Best way to update drivers for free?

A good way to update your ATI is...

Download and install Driver Sweeper

Download the most recent software\driver for your ati AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.

Update DirectX

Finish and post back with results.

radenko · 10 Nov 2011

This is strange. I know I updated ATI and AMD during last couple of days.

I'll do it again and report.

Should I run the tests and attach an new file hwen I'm done?

panais · 10 Nov 2011

Quote: Originally Posted by radenko

This is strange. I know I updated ATI and AMD during last couple of days.

I'll do it again and report.

Should I run the tests and attach an new file hwen I'm done?

No. After that we must wait and see if the problem solved.

radenko · 10 Nov 2011

OK. Thank you.

radenko · 10 Nov 2011

I'm not sure how to uninstall the drivers, since they don't appear to be on the list of installed softwares.

Do I use the "uninstall" option in the "device manager"?

panais · 10 Nov 2011

Update or uninstall only VcommMgr.sys = Bluetooth VcommMgr Driver (IVT BlueSolei) May not be compatible with Windows 7

Download IVT Software

The rest software\drivers update them.

radenko · 10 Nov 2011

You told me to uninstall ati and reinstall after using drivesweep in safe mode.

these drivers mentioned in your first post belong to the ivt software (according to the list you reffered me to and it is said there that all of them may be incompatible with win 7) which i can't update so I want to uninstall it.

VcommMgr.sys
btnetdrv.sys
BTHidMgr.sys
blueletaudio.sys

none of those drivers (or the ivt software) appear on the list of installed programs when i use the "Programs and Features" app of the control panel, sp I have no idea how i can uninstall them. The only way I could find is to uninstall the ivt bluetooth driver using the device manager.

As to the other drivers - usbfilter.sys is part of the amd chipset drivers that I'm updating and the instructions regarding the "atikmdag.sys" are: ATI Video driver (remove the Catalyst Control Center and only install the Display Driver).

Am I wrong?

radenko · 10 Nov 2011

oh - and another thing - I tried to enter safe mode but I can't do that. I'm getting a message telling me one of my discs need to be checked for consistency and when I cancell it the windows starts and I can't get to safe mode.

**yowanvista** · 10 Nov 2011

Quote: Originally Posted by radenko

oh - and another thing - I tried to enter safe mode but I can't do that. I'm getting a message telling me one of my discs need to be checked for consistency and when I cancell it the windows starts and I can't get to safe mode.

That points to your Hard Disk, don't cancel the Disk check as it might fix bad sectors.
Run an HDD test with Seatools
http://www.seagate.com/www/en-us/sup...loads/seatools

Windows 7: BSOD happening few times - various errors displayed.

BSOD happening few times - various errors displayed. problems?