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Windows 7: BSOD watching movie, playing Skyrim BCCode 116

11 Nov 2011   #1
hecham

windows 7 home premium
 
 
BSOD watching movie, playing Skyrim BCCode 116

Hey all, I was watching a movie and during said film i BSOD'd twice, but it went staright to a black scrren rather than the traditional BS of D. Then, today, was playing Skyrim, and 5 mins in i crashed, and repeatedly crash when i actually enter gameplay (e.g. not when in the menu) Here is one of the error reports for one of the Skyrim crashes.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: 845F60D8
BCP2: 8E2410F6
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111111-18610-01.dmp
C:\Users\Hector\AppData\Local\Temp\WER-61386-0.sysdata.xml

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My System SpecsSystem Spec
.

11 Nov 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

My System SpecsSystem Spec
27 Nov 2011   #3
hecham

windows 7 home premium
 
 

Hey, have I attached the dump files etc. correctly?
My System SpecsSystem Spec
.


27 Nov 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Download and install Driver Sweeper

Download the most recent software\driver for your
NVIDIA

Uninstall
nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.



Update DirectX


Update nVidia Ethernet Networking Driver (nForce chipset driver)


Drivers - Download NVIDIA Drivers



Run the nvidia-video-card-test, zip the results folder and post it here.


Run RAM - Test with Memtest86+


Finish
with these steps and post back here the results.
My System SpecsSystem Spec
27 Nov 2011   #5
hecham

windows 7 home premium
 
 

So, from the dump files, is it likely that the problem is driver-related?
My System SpecsSystem Spec
28 Nov 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

Do you finished wit all the above steps?

Post here the occt results.
My System SpecsSystem Spec
28 Nov 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

BCCODE 116


Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
29 Nov 2011   #8
hecham

windows 7 home premium
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
BCCODE 116


Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Cheers, before I follow these steps, I might try the fan trick, since my problem seems to be in part due to overheating hardware.
My System SpecsSystem Spec
30 Nov 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hecham View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
BCCODE 116


Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Cheers, before I follow these steps, I might try the fan trick, since my problem seems to be in part due to overheating hardware.
Let us know if you need help
My System SpecsSystem Spec
30 Nov 2011   #10
hecham

windows 7 home premium
 
 

Thankyou very much. One question, is there any way to manually restart in safe mode? And also, should I do those steps in that order?
My System SpecsSystem Spec
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 BSOD watching movie, playing Skyrim BCCode 116




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