Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD related to video card

11 Nov 2011   #1
ifiwasadog

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD related to video card

Windows 7 Ultimate - x64 - ΟΕΜ - age of system (hardware): 3+ years old - age of OS installation: about 2 years old - video card: xfx Radeon 4670


Hi...

It's been a few months that I have this problem which is getting worse and worse. The PC is keep crashing. I thought that the problem was video card related. I removed the card (an XFX Radeon 4670) and I used the motherboard's integrated VGA (Intel GMA 3100). It seemed that the problem disappeared completely. I shipped the Radeon to the company, they tested it but they didn't find anything wrong with it. But just in case they sent me another one. Surprise, surprise, the problem appeared again. I wonder if anyone could help me.


My System SpecsSystem Spec
.
11 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ifiwasadog View Post
Windows 7 Ultimate - x64 - ΟΕΜ - age of system (hardware): 3+ years old - age of OS installation: about 2 years old - video card: xfx Radeon 4670


Hi...

It's been a few months that I have this problem which is getting worse and worse. The PC is keep crashing. I thought that the problem was video card related. I removed the card (an XFX Radeon 4670) and I used the motherboard's integrated VGA (Intel GMA 3100). It seemed that the problem disappeared completely. I shipped the Radeon to the company, they tested it but they didn't find anything wrong with it. But just in case they sent me another one. Surprise, surprise, the problem appeared again. I wonder if anyone could help me.
There are several problems. We need to solve these first


1-ASACPI.SYS


The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOTbefore).

2-AVG.

Remove and replace with Microsoft Security essentials


Download tools and utilities | AVG Worldwide

AVG Removal Tool

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
11 Nov 2011   #3
ifiwasadog

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks a lot for the reply! I did what you said and I'll wait. I wonder what other problems you spotted...
My System SpecsSystem Spec
.

12 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ifiwasadog View Post
Thanks a lot for the reply! I did what you said and I'll wait. I wonder what other problems you spotted...
we usually need these to be resolved before the underlying cause becomes evident.

It is a good start and I wouldnt be surprised if the bsod's stop completely
My System SpecsSystem Spec
12 Nov 2011   #5
ifiwasadog

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Unfortunately it just happened again. Will it help if I upload the new .dmp file?
My System SpecsSystem Spec
12 Nov 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ifiwasadog View Post
Unfortunately it just happened again. Will it help if I upload the new .dmp file?

Cant hurt!
My System SpecsSystem Spec
12 Nov 2011   #7
ifiwasadog

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok... here it is
My System SpecsSystem Spec
12 Nov 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ifiwasadog View Post
ok... here it is


Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

Some generic advice.

If you are overclocking STOP. return to the default settings at least for now.
If you are running a RAID update its driver.


You can read more on this error and what to try here... Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
13 Nov 2011   #9
ifiwasadog

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks again for the help. As I said at the beginning I'm convinced that is relevant to the video card. Since there is nothing wrong with the card itself, could the problem be in the PCI slot? I'm ready to order another motherboard, hoping to solve this very annoying situation.
My System SpecsSystem Spec
13 Nov 2011   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ifiwasadog View Post
Thanks again for the help. As I said at the beginning I'm convinced that is relevant to the video card. Since there is nothing wrong with the card itself, could the problem be in the PCI slot? I'm ready to order another motherboard, hoping to solve this very annoying situation.
Can you try the pci card in another computer?
My System SpecsSystem Spec
Reply

 BSOD related to video card




Thread Tools




Similar help and support threads
Thread Forum
BSOD after misclick on ad. Then, BSODs video card related? Alt-tabbing
Hi. My computer randomly started receiving BSODs after mis-clicking an ad which didn't even load. I think it's probably not related to any viruses since I already scanned my computer with MBAM. However, I had 3 more BSODs that occurred while playing osu!. Activity prior to BSOD: 1st BSOD - Web...
BSOD Help and Support
BSOD new or old video card related, crashes about twice a day
Computer is running windows 7 ultimate 64 bit. Started having graphic card problems a few months ago (kept shutting down pc probably from overheating due to the fan not working properly). Originally came with a Nvidia Geforce 9600 gs card. I replaced it last month with a ATI Radeon HD 7750 and I...
BSOD Help and Support
BSOD - Think it's video card Related. Please help!
here are the details. How do i fix this? Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 116
BSOD Help and Support
Serious problems, apparently video-card related
Hello all! Thanks in advance for any help you guys can give me. I'm more than a little worked up about all of this and can't wait to find a solution... I've attached info. First, I'll give you more information on my system, then I'll briefly describe the problems I'm having. - Windows 7...
BSOD Help and Support
First Crash Probably Video Card Related
I was watching a video and the output just stopped and a moment later the computer crashed. After booting back up everything seems fine. About 5 months ago my older video card died and I sent it back to the manufacturer. I think they just sent me a replacement in the end. I haven't had any...
BSOD Help and Support
Yet Another ACPI Problem Related To Video Card
Hello everyone. I am trying to install Win 7 but i get an blue screen and error message says: "...The BIOS in this system is not fully ACPI compliant. Please contact your system vendor for an updated BIOS. Technical information: *** STOP: 0x0000000A5 (0x0000000000001000, 0x0000000000000000,...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App