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Windows 7: Random BSOD #1033 BBCode: 1e


13 Nov 2011   #1

Windows 7 Ultimate 64
 
 
Random BSOD #1033 BBCode: 1e

Windows 7 X64 installed. (retail)

Original OS was Vista.

This is a Dell Inspiron 1545 Laptop. A few years old, os is a few years old.

See what the experts can figure out. Its annoying because I come back and the system had rebooted randomly.

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	1e
  BCP1:	FFFFFFFFC0000005
  BCP2:	FFFFF80002C081C4
  BCP3:	0000000000000000
  BCP4:	000007FFFFFF0000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\111211-35755-01.dmp
  C:\Windows\Temp\WER-59810-0.sysdata.xml

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My System SpecsSystem Spec
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13 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Havok welcome,

These crashes were caused by memory corruption.
Run these two tests to verify your memory and find which driver is causing the problem.

1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.
RAM - Test with Memtest86+

2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
13 Nov 2011   #3

Win 8 Release candidate 8400
 
 

Do What JMH suggests FIRST.

It is a memory exception and those tests need to be done

I would also remove and replace Avast with Microsoft Security Essentials and I would remove all the DT software installed (ie daemon tools, etc)
My System SpecsSystem Spec
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13 Nov 2011   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello havok and welcome.

Do a MemTest86+

You had some memory problems also. Test it with MemTest

Remove this third-party-software

Code:
start             end                 module name
fffff880`02033000 fffff880`0204b000   sbapifs  T (no symbols)           
    Loaded symbol image file: sbapifs.sys
    Image path: \SystemRoot\system32\DRIVERS\sbapifs.sys
    Image name: sbapifs.sys
    Timestamp:        Mon Jun 14 18:20:34 2010 (4C1656D2)
    CheckSum:         00019729
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Unable to load image \SystemRoot\system32\DRIVERS\sbapifs.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sbapifs.sys
*** ERROR: Module load completed but symbols could not be loaded for sbapifs.sys
Probably caused by : sbapifs.sys ( sbapifs+1fdb )
Sunbelt ActiveProtection Filter part of VIPRE/CounterSpy from Sunbelt Software (may be a part of Lavasoft protection also).

Please remove it permanently as it's causing your system to crash. Also lookout for the leftover files that'll probably make track after the uninstall.

If you're having trouble finding a nice Anti-virus after, you should head for MSE.

Install SP1

Just for the future, SP1 will probably safe you for some trouble in the future. Update it in your Windows Update after you removed the software.

Update these drivers

Code:
secdrv   secdrv.SYS   Wed Sep 13 15:18:38 2006 (4508052E)
There's a chance it'll be updated in the SP1.

edit: this was the latest version. sorry for confusing

Carry on.
Frederik
My System SpecsSystem Spec
13 Nov 2011   #5

Windows 7 Ultimate 64
 
 

Wow thanks!!!!! You guys are quick.

I'll start testing...
My System SpecsSystem Spec
13 Nov 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Let us know the results please.
My System SpecsSystem Spec
Reply

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