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Windows 7: Random BSOD at idle bccode 124


13 Nov 2011   #1

Windows 7 home premium 32bit
 
 
Random BSOD at idle bccode 124

I have been Having this problem for a while. I have been chasing down ssd problems and memory problems and psu problems. Now that all those are fixed i am still having problems. Randomly at idle it will restart or shut down. I have included mini dumps. Have run mem test on replacement memory. Have run many stress test.

All computer info is in sig. Have started to chase down the software side like getting rid of avast. I have noticed that after a crash when using my event viewer that i seem to have alot of amd northbridge errors. I have updated those drivers with no change.

Any help i am very thankful for. I hope i have not missed any steps that might help solve this problem.

Thank you

Edit i have also removed my video card in hopes of eliminating other hardware issues.

System Manufacturer/Model Number Homebuilt
OS Windows 7 home premium 32bit
CPU Amd phenom II x4 920 Deneb
Motherboard Asus M4A785-M
Memory Crucial 2x2gb sticks pc2-6400 800
Graphics Card Xfx radeon hd 6770
Sound Card N/a


Keyboard Logitec wireless mk 320 keyboard and mouse
PSU Corsair gs700
Case Thermaltake armor lcs
Cooling Corsair a50
Hard Drives 60gb ocz sad solid 3 boot, seagate 2tb, 2x 500gb, 300gb


My System SpecsSystem Spec
.

13 Nov 2011   #2

Windows 8.1 Pro x64
 
 

Stop 0x124 - what it means and what to try

Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
Note that this test may overheat the CPU, ensure proper cooling

Are you overclocking?

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8beb95b4, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8beb95b4, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
88399cc4 82ee0b2d 8beb9598 82f778c8 82f778c0 nt!WheapCreateTriageDumpFromPreviousSession+0x32
88399ce4 82ee1957 82f778c0 8beb9598 82f778f0 nt!WheapProcessWorkQueueItem+0x56
88399d00 82e8ca6b 82f778c0 00000000 86393798 nt!WheapWorkQueueWorkerRoutine+0x1f
88399d50 83017fda 00000001 b88c48bd 00000000 nt!ExpWorkerThread+0x10d
88399d90 82ec01d9 82e8c95e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
14 Nov 2011   #3

Windows 7 home premium 32bit
 
 

I am not overclocking, nor has this system been overclocked at any point. I ran Prime 95 first time bsod after seconds, second time ran 6 hours, third time instant bsod. Part of why it took so long to reply. I have turned off all but one core and it has no problems. turned on second core and still no problems, next i will turn on third and so on till i start getting bsod.
My System SpecsSystem Spec
.


14 Nov 2011   #4

Windows 7 home premium 32bit
 
 

Also wanted to add no chance of over heating. Case kept in a basement that is always cool. Running prime 95 blended test on 2 cores 3 hours in and cpu 30c.
My System SpecsSystem Spec
15 Nov 2011   #5

Windows 7 home premium 32bit
 
 

Update ran prime small ffts for 10 hours last night with no problems.
My System SpecsSystem Spec
16 Nov 2011   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by StephenDavis View Post
Update ran prime small ffts for 10 hours last night with no problems.
Upload newer dumps if more crashes occur.
Do a RAM Test again, ensure that all your BIOS options are set to default before starting the test. RAM - Test with Memtest86+
My System SpecsSystem Spec
05 Dec 2011   #7

Windows 7 home premium 32bit
 
 
New Crashes

So after roughly 12 days of problem free uptime i have new crashes. I will add the mini dumps.. so frustrated ready to start a new build and dump this setup in the trash.
My System SpecsSystem Spec
06 Dec 2011   #8

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by StephenDavis View Post
So after roughly 12 days of problem free uptime i have new crashes. I will add the mini dumps.. so frustrated ready to start a new build and dump this setup in the trash.
Same cause, your last dumps still mention a fatal hardware error.
What were the results of the Memtest?
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 884428fc, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8d793cc4 8290db2d 884428e0 829a48c8 829a48c0 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8d793ce4 8290e957 829a48c0 884428e0 829a48f0 nt!WheapProcessWorkQueueItem+0x56
8d793d00 828b9a6b 829a48c0 00000000 851a84c0 nt!WheapWorkQueueWorkerRoutine+0x1f
8d793d50 82a44fda 00000001 a3f761ce 00000000 nt!ExpWorkerThread+0x10d
8d793d90 828ed1d9 828b995e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 Random BSOD at idle bccode 124




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