Random BSOD's while playing WoW, or just browsing


  1. Posts : 4
    Ultimate 64 Bit
       #1

    Random BSOD's while playing WoW, or just browsing 0x0000003b


    I'm getting a 0x0000003b BSOD, and one I tracked down to it being Avast Antivirus causing it, and I uninstalled it, but I have one other that I don't know what it is.

    Copied from BlueScreenViewer
    ntoskrnl.exe
    ntoskrnl.exe+7cc40

    I have uploaded a picture of my BSW screen.

    Thanks for the help

    EDIT: I have also uploaded a .dmp file for a BSOD and a PERFMON HTML file. I'm not sure if I did this right.
    Last edited by Sathirian; 13 Nov 2011 at 13:14. Reason: More info
      My Computer


  2. Posts : 4
    Ultimate 64 Bit
    Thread Starter
       #2

    Someone?
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    Sathirian said:
    I'm getting a 0x0000003b BSOD, and one I tracked down to it being Avast Antivirus causing it, and I uninstalled it, but I have one other that I don't know what it is.

    Copied from BlueScreenViewer
    ntoskrnl.exe
    ntoskrnl.exe+7cc40

    I have uploaded a picture of my BSW screen.

    Thanks for the help

    EDIT: I have also uploaded a .dmp file for a BSOD and a PERFMON HTML file. I'm not sure if I did this right.
    Easy

    Your Avast. Remove and replace with Microsoft Security Essentials at least to test.

    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  4. Posts : 4
    Ultimate 64 Bit
    Thread Starter
       #4

    Sounds good. Thanks for the info. If I get any other errors, I will reply to this thread.
      My Computer


  5. Posts : 4
    Ultimate 64 Bit
    Thread Starter
       #5

    Ugh, getting another error. This one is again doing it while browsing, but this time its a 0x0000009f BSOD.

    It is again caused by ntoskrnl.exe, this time I do not have Avira installed.

    Anyone know what can cause this again?

    Update: BSOD dump file added
    Last edited by Sathirian; 02 Jan 2012 at 03:07.
      My Computer


  6. Posts : 20
    Windows 7 Ultimate 32 bit
       #6

    Sathirian said:
    Ugh, getting another error. This one is again doing it while browsing, but this time its a 0x0000009f BSOD.

    It is again caused by ntoskrnl.exe, this time I do not have Avira installed.

    Anyone know what can cause this again?

    Update: BSOD dump file added
    Although I dont know how to read dump files but I suggest you should check your RAM and RAM slots.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Sathirian said:
    Ugh, getting another error. This one is again doing it while browsing, but this time its a 0x0000009f BSOD.

    It is again caused by ntoskrnl.exe, this time I do not have Avira installed.

    Anyone know what can cause this again?

    Update: BSOD dump file added
    Your AiCharger is causing USB to crash. Remove to test.
      My Computer


 

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