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Windows 7: Random explorer crashes...

15 Nov 2011   #1
Liqrz

Windows home premium x64
 
 
Random explorer crashes...

Hello everyone,

I bought a new laptop, a few weeks ago.
After several windows updates, my explorer keeps crashing

I am a webdeveloper, and work with a local webserver, wich is installed on my /C: drive.
This is not the problem, i have already uninstalled everything i once installed on this laptop, but i keep having this problem. I have also been scanning for any virusses on this laptop, but without any result.

The crash appears when i am using the explorer(documents, c/, d/), at random.
There has been one point where i KNOW it is gonna crash, thats when i'd copy some files, and try to paste them in another location.. This is kind of annoying, due to the fact that the files get damaged.

I hope that someone here can help me


My System SpecsSystem Spec
.
15 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Liqrz View Post
Hello everyone,

I bought a new laptop, a few weeks ago.
After several windows updates, my explorer keeps crashing

I am a webdeveloper, and work with a local webserver, wich is installed on my /C: drive.
This is not the problem, i have already uninstalled everything i once installed on this laptop, but i keep having this problem. I have also been scanning for any virusses on this laptop, but without any result.

The crash appears when i am using the explorer(documents, c/, d/), at random.
There has been one point where i KNOW it is gonna crash, thats when i'd copy some files, and try to paste them in another location.. This is kind of annoying, due to the fact that the files get damaged.

I hope that someone here can help me

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.



My System SpecsSystem Spec
15 Nov 2011   #3
Liqrz

Windows home premium x64
 
 

I found an application error:
This is the result:

event-id: 1000
Task category : (100)

OpCode: None??

This is the text shown in dutch:
Naam van toepassing met fout: Explorer.EXE, versie: 6.1.7601.17567, tijdstempel: 0x4d672ee4
Naam van module met fout: ntdll.dll, versie: 6.1.7601.17514, tijdstempel: 0x4ce7c8f9
Uitzonderingscode: 0xc0000005

Englis version(google translator):
Application name with error: Explorer.EXE, version 6.1.7601.17567, time stamp: 0x4d672ee4
Name of error module: ntdll.dll, version 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception Code: 0xc0000005

This is the only error i found that involves the explorer.exe file.
My System SpecsSystem Spec
.

15 Nov 2011   #4
Liqrz

Windows home premium x64
 
 

Me and a friend if mine, have been searching around on the web.
It appears, that the ASUS webstorage caused my explorer to fail..
i have been uninstalling that, and im testing it.
Ill be reposting tonight, to tell if its fixed or not
My System SpecsSystem Spec
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