BSOD while browsing


  1. meldrape
    Posts : 1
    Windows 7 32 bit
       New #1

    BSOD while browsing


    I was in chrome typing in a password while Outlook 2007 was archiving messages and i got the BSOD, first time with this computer while i was using it. Apparently it happened overnight two days ago because i had the message that windows recovered from an unexpected shutdown. I am attaching the SF Diag Tool folder. Any thoughts would be greatly appreciated. I updated my versions of Spyware Doctor on 11/10/2011 and Registry Mechanic on 11/08/2011. Thank you in advance.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    meldrape said:
    I was in chrome typing in a password while Outlook 2007 was archiving messages and i got the BSOD, first time with this computer while i was using it. Apparently it happened overnight two days ago because i had the message that windows recovered from an unexpected shutdown. I am attaching the SF Diag Tool folder. Any thoughts would be greatly appreciated. I updated my versions of Spyware Doctor on 11/10/2011 and Registry Mechanic on 11/08/2011. Thank you in advance.
    Probably either Trend Micro or PCTools. I would remove both at least to test and replace with Microsoft Security Essentials

    Uninstall tool

    Microsoft Security Essentials - Free Antivirus for Windows
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