Screen Freeze Followed By BSOD

Hi,

I have been experiencing “screen freeze” for the last couple of days that is only remedied by a restart using the reset button. This has developed to “screen freeze” followed by a BSOD and an automatic reboot. Presented with the choice of Safe Mode or Normal boot the computer hangs while attempting a normal boot (after the password sign in). After booting into safe mode I restarted and the computer booted successfully without hanging. System remains unstable and I expect a screen freeze any time. If I have typos it’s as a result of typing fast in expectation of this.

I have attached the dump files as per the instructions for this forum and I’ll add my system hardware here just in case it is not attached to my profile.

Any help would be greatly appreciated.

Dan.

Windows 7 Professional x64

CPU – Intel i7 950 3.09GHz
Moth Board – Gigabyte GA-X58A-UD3R (rev2.0)
Memory – 6GB Triple Channel (Generic)
Graphics Card - Asus BRAVO 220 SILENT/DI/1GD2 (NVIDIA GeForce GT 220)
Sound – On board Realtek ALC889
Monitor – HP ZR24W 1920x1200
Drives – Samsung 2TB (Data Drive)
Crucial SSD (System Drive)

danseddon said:

Hi,

I have been experiencing “screen freeze” for the last couple of days that is only remedied by a restart using the reset button. This has developed to “screen freeze” followed by a BSOD and an automatic reboot. Presented with the choice of Safe Mode or Normal boot the computer hangs while attempting a normal boot (after the password sign in). After booting into safe mode I restarted and the computer booted successfully without hanging. System remains unstable and I expect a screen freeze any time. If I have typos it’s as a result of typing fast in expectation of this.

I have attached the dump files as per the instructions for this forum and I’ll add my system hardware here just in case it is not attached to my profile.

Any help would be greatly appreciated.

Dan.

Windows 7 Professional x64

CPU – Intel i7 950 3.09GHz
Moth Board – Gigabyte GA-X58A-UD3R (rev2.0)
Memory – 6GB Triple Channel (Generic)
Graphics Card - Asus BRAVO 220 SILENT/DI/1GD2 (NVIDIA GeForce GT 220)
Sound – On board Realtek ALC889
Monitor – HP ZR24W 1920x1200
Drives – Samsung 2TB (Data Drive)
Crucial SSD (System Drive)

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Hi ZigZag3143,

Blimey that was quick!

Thanks for your advice, will try as suggested. The graphics card is passively cooled so, as you suggest, this could be the culprit.

Many thanks for your help.

Dan.

danseddon said:

Hi ZigZag3143,

Blimey that was quick!

Thanks for your advice, will try as suggested. The graphics card is passively cooled so, as you suggest, this could be the culprit.

Many thanks for your help.

Dan.

My pleasure Dan and good luck