BSOD debugging help, multitude of errors given, yet same process cited


  1. Posts : 4
    Windows 7 Ultimate X64
       #1

    BSOD debugging help, multitude of errors given, yet same process cited


    If anyone can help me point out what is going wrong in these BSOD dump files, it would be greatly appreciated. Using windows 7 ultimate x64, crashes seem to happen during the use of applications, but not if just sitting on the desktop. When looking with bluescreen view, all crashes seem to cite the same windows kernel problem. If someone could point me in the right direction for debugging/fixing the problem, that would be great.

    System Specs:
    AMD core duo processor @ 3.0 ghz
    nvidia GTX 560
    8.0 (4x2.0)GB ram
    550W PSU
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    cloudywater said:
    If anyone can help me point out what is going wrong in these BSOD dump files, it would be greatly appreciated. Using windows 7 ultimate x64, crashes seem to happen during the use of applications, but not if just sitting on the desktop. When looking with bluescreen view, all crashes seem to cite the same windows kernel problem. If someone could point me in the right direction for debugging/fixing the problem, that would be great.

    System Specs:
    AMD core duo processor @ 3.0 ghz
    nvidia GTX 560
    8.0 (4x2.0)GB ram
    550W PSU

    These crashes were caused by memory corruption. Please run these two tests to verify your memory and find which driver is causing the problem.


    1-Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 4
    Windows 7 Ultimate X64
    Thread Starter
       #3

    I ran memtestX86 for five passes with no errors, then attempted to use verifier, but now my system won't boot either normal windows or safe mode. Any other suggestions?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    cloudywater said:
    I ran memtestX86 for five passes with no errors, then attempted to use verifier, but now my system won't boot either normal windows or safe mode. Any other suggestions?
    Did you make a backup like the verifier instructions suggested? Do you have the win 7 dvd?


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate X64
    Thread Starter
       #5

    Yeah, i have the windows installation CD and I ran the startup repair, which led me to the system restore. So on another try of verifier, it won't start again to either safe mode or normal windows, so I'm going to do another restore.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate X64
    Thread Starter
       #6

    Okay, I tried verifier again. After verifier is set up, windows won't boot from my hard drive, not to safe mode, normal boot, or to system restore. Using the windows install CD, I can get to system restore and get to system restore and restore my system. Are there any other things that I can try?
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    cloudywater said:
    Okay, I tried verifier again. After verifier is set up, windows won't boot from my hard drive, not to safe mode, normal boot, or to system restore. Using the windows install CD, I can get to system restore and get to system restore and restore my system. Are there any other things that I can try?
    A clean install would help.
      My Computer


 

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