Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: explorer.exe keeps crashing windows 7 Ultimate x64....PLEASE HELP!

16 Nov 2011   #1
CrackerJackson

Windows 7 Ultimate x64
 
 
explorer.exe keeps crashing windows 7 Ultimate x64....PLEASE HELP!

Here is the error message.

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Code: c0000005
Exception Offset: 000000000004e4b4
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 8307
Additional Information 2: 8307c7045d3861fc9ab6c92fe7f58746
Additional Information 3: 8d8f
Additional Information 4: 8d8fac467da36ffac00ceabba0fb90be



My System SpecsSystem Spec
.
16 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by CrackerJackson View Post
Here is the error message.

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Code: c0000005
Exception Offset: 000000000004e4b4
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 8307
Additional Information 2: 8307c7045d3861fc9ab6c92fe7f58746
Additional Information 3: 8d8f
Additional Information 4: 8d8fac467da36ffac00ceabba0fb90be

The exception code above indicates a memory exception

These crashes were caused by memory corruption. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
Reply

 explorer.exe keeps crashing windows 7 Ultimate x64....PLEASE HELP!




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 Ultimate 64 bit dll errors & Internet Explorer 10 crashing
I am running the above program on an Asus Crossfire II board with AMD 2.6 GHz quad core processor. Anyway my problem is this: I cannot get to IE no matter what and all I get is the following error message "Windows shell common dll has stopped working" When I go to control panel and try...
Browsers & Mail
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Windows explorer (not Internet explorer) is crashing
Hi all, I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support
Oblivion Crashing on Windows 7 Ultimate 32-bit
I recently clean installed Windows 7 Ultimate, I deleted all my old files from Windows XP (including all my previously installed games), last night i thought it would be jolly to get out the old copy of Oblivion and mash some goblin skulls again so i installed it fine loaded to the menu screen...
Gaming
Windows 7 Ultimate (64 bit) crashing
Hi, Over the last week, my pc seems to be randomly crashing with a BSOD. Checking eventviewer, gives me a bugcheckcode of 59. I did a chkdsk and everything is fine. I'm not Oc'ing my cpu, and all the temperatures are fine. The drivers are all the lastest. I've attached the dump file and the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App