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Windows 7: ATI Driver BSOD???....The Sequel, please help!

16 Nov 2011   #1
Davonator

Win 7 64bit
 
 
ATI Driver BSOD???....The Sequel, please help!

About a month ago I had this BSOD issue that was attributed to ATIKMag.sys (an ATI Graphics Driver). I thought I solved the problem as a few weeks of playing high spec games/ and being on the PC for hours wouldn't cause a BSOD.

But in the past 2 weeks it seems to have come back. The problem didn't appear as frequently as before, but it still appears regularly. Interestingly it often Blue Screens during youtube video playback

* I have latest drivers,

*I have latest Bios

*I have done Memtest- my memory sticks came out fine

*I only have the ATI drivers installed (not AMD's bloated Catalyst Control Software manager)

*I haven't added any new hardware in the last few weeks

*Can people give me any pointers. on BSOD screen it frequently references

dxgMMS1.SYS

my system

Windows 7 Home Premium 64 Bit
8GB DDR3 Ram
700 Watt PSU
AMD Phenom II x4 'Black edition' 3.2Ghz
ATI Radeon 5670 1GB RAM
600 GB Hard Drive

Any help would be appreciated

my original thread from a month ago

http://www.sevenforums.com/crashes-d...ml#post1605359


My System SpecsSystem Spec
.

16 Nov 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I can narrow it down to three possibilties.
.net framework
ati driver installation failure
directx problems.

This would actually be easier for me to troubleshoot if you DID have CCC as if it was failing to launch properly I recently developed a workaround to the ati problem that causes that.
My System SpecsSystem Spec
16 Nov 2011   #3
Davonator

Win 7 64bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
I can narrow it down to three possibilties.
.net framework
ati driver installation failure
directx problems.

This would actually be easier for me to troubleshoot if you DID have CCC as if it was failing to launch properly I recently developed a workaround to the ati problem that causes that.
Thanks for prompt reply. When i bluescreen in game it's strange because it literally just blips out. The screen scrambles for 1 second then the BSOD comes up. I have spent a long time installing and reinstalling the latest drivers and Direct X (including doing it cleanly: fulling uninstalling any trace of the previous ones before putting on the new one).

I wil get the CCC version and see what happens
My System SpecsSystem Spec
.


16 Nov 2011   #4
Davonator

Win 7 64bit
 
 

OK I installed latest drivers with CCCand after installation I got 'Installations Complete (warnings occured during installation view log for details) accompanied by an amber question mark. Clicking on 'view log' reveals this

Existing packagesAMD Catalyst Install ManagerAMD APP SDK RuntimeMicrosoft Visual C++ 2010 RedistributablePackages for install
AMD Catalyst Install ManagerFinal Status:SuccessVersion of Item:3.0.851.0Size:20 MbytesAMD APP SDK RuntimeFinal Status:SuccessVersion of Item:2.5.793.1Size:90 MbytesCatalyst Control CenterFinal Status:SuccessVersion of Item:2011.1025.2231.38573Size:150 Mbytes
Other detected devices
Error messages
This doesn't say anythings failed
My System SpecsSystem Spec
22 Jan 2012   #5
Davonator

Win 7 64bit
 
 

This issue is still happening for me,

I think its driver based. As MagusCreed said it may be to do with ATI Driver installation failure. This is interesting as when I update drivers I get the amber status box after the ATI installer runs, saying 'Installations Complete (warnings occured during installation view log for details)' . but looking at he view log it comes up with no errors.

Anyone got any ideas??? I get he impression something is stopping my drivers from being 100% installed...which means some core driver data is missing and causing Blue Screens
My System SpecsSystem Spec
22 Jan 2012   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

you can check for this policy problem
(the policy key only shows up if you have the problem)
Fix - Catalyst Control Center - CCC - will not open/install
My System SpecsSystem Spec
29 Jan 2012   #7
Davonator

Win 7 64bit
 
 

Thanks Magus but your solution couldn't have been an issue for me at those token numbers were not under the 'assembly' folder.

I really am at my wits end with this, if anyone can help here is my most recent BSOD folder. To see my system specs look at my original post.

In summary

I think it has something to do with drivers not 100% installing as whatever I seem to do, after installing with the ATI Catalyst installer, it reports that the drivers installed 'with errors' (accompanied by an amber question mark) however clicking on the report says there are no issues.

- I have the very latest drivers

- After coming back from a blue screen the Windows tells me is a BSOD ID:2057 and says the issue is to do with Product 768_1

- The Blue screens happen mainly when playing video or being in game, but sometimes happens whilst browsing online.

- Before the Blue Screens I tend to get a scrambled image like this for two second.

http://img232.imageshack.us/img232/7987/crash.jpg

Any help is much appreciated
My System SpecsSystem Spec
29 Jan 2012   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

okay well artifacting like that could actually indicate there is a physical problem with the card. If I had to guess from looking at the pattern the memory (the graphic ram not the system ram) has overheated at some point in the past and it's slowly going out.
My System SpecsSystem Spec
29 Jan 2012   #9
Davonator

Win 7 64bit
 
 

It could be, but strangely I've seen overheated Graphics cards before, they normally give you warning they're about to go, you see artifacting and rogue sprites slowly build up and the game performance slowly decline. With me it happens instantaneously without warning. I can be playing Skyrim everythings fine then boom (appears like it does in the photo for 2 seconds then BSOD)
My System SpecsSystem Spec
29 Jan 2012   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Is the crash accompanied by a horrible sound from the speakers?
My System SpecsSystem Spec
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 ATI Driver BSOD???....The Sequel, please help!




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