BSOD playing Team Fortress 2, error 0x0000007e

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  1. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #11

    NinaRun,
    Wish I could tell you step 1,2, and 3 and you are free of all woes.

    First, I need your assistance.

    Update your SevenForums System Specs
    User CP (3rd item in the top menu bar) |
    Your Profile | Edit System Spec     (left-hand column)

    To gather info, use SIW or Speccy or System Info

    Add the word laptop or desktop or netbook to the
    Уsystem manufacturerФ block, for example,
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the УOther InfoФ block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on the SAVE CHANGES button.
    =====================================
    =====================================
    Please also carry out the following:
    list of STARTUP PROGRAMS
    CCleaner | Tools icon | Startup button |
    click on Save to text file button (bottom right side)

    Attach the startup.txt file generated by CCleaner
    CCleaner - Optimization and Cleaning - Free Download

    List of INSTALLED PROGRAMS
    CCleaner | Tools icon | Uninstall button |
    click on Save to text file button (bottom right side)

    Attach the install.txt file generated by CCleaner.
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    Post a File or Screenshot in Seven Forums


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    Thanks and hope you had a Happy Thanksgiving,
    karl
      My Computer
    Quote Quote

  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #12

    Hello,

    Boot into Safe Mode, and delete the folder C:\Program Files (x86)\NCH Software. That should solve the problem, as the crashes are pointing to stdriver64.sys, a component of the program.

    Also, install SP1: http://windows.microsoft.com/en-US/w...ice-pack-1-sp1

    Let us know how it goes!

    ...Summary of the dumps:
    Code:
    
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Nov 16 19:05:18.754 2011 (UTC - 5:00)
System Uptime: 2 days 4:16:41.502
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Nov 16 19:14:00.498 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:51.246
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Mon Nov 14 14:47:51.657 2011 (UTC - 5:00)
System Uptime: 0 days 0:37:03.780
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Mon Nov 14 14:05:50.768 2011 (UTC - 5:00)
System Uptime: 0 days 17:09:02.774
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Mon Nov 14 14:10:10.354 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:40.476
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Nov 13 21:13:40.285 2011 (UTC - 5:00)
System Uptime: 0 days 23:04:37.952
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Nov 13 21:55:48.081 2011 (UTC - 5:00)
System Uptime: 0 days 0:41:30.829
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Nov 12 21:08:18.000 2011 (UTC - 5:00)
System Uptime: 2 days 17:51:45.748
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer
    Quote Quote

  4. NinjaRun09
    Posts : 9
    Windows 7 home x64
    Thread Starter
       New #13

    Thanks guys


    FredeGail said:
    I will add you to the 'Need more help'-thread.

    Fred.
    Thanks guys Ill try all of your suggestions.
      My Computer
    Quote Quote

  6. NinjaRun09
    Posts : 9
    Windows 7 home x64
    Thread Starter
       New #14

    Jonathan_King said:
    Hello,

    Boot into Safe Mode, and delete the folder C:\Program Files (x86)\NCH Software. That should solve the problem, as the crashes are pointing to stdriver64.sys, a component of the program.

    Also, install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

    Let us know how it goes!

    ...Summary of the dumps:
    Code:
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Nov 16 19:05:18.754 2011 (UTC - 5:00)
System Uptime: 2 days 4:16:41.502
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Nov 16 19:14:00.498 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:51.246
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Mon Nov 14 14:47:51.657 2011 (UTC - 5:00)
System Uptime: 0 days 0:37:03.780
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Mon Nov 14 14:05:50.768 2011 (UTC - 5:00)
System Uptime: 0 days 17:09:02.774
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Mon Nov 14 14:10:10.354 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:40.476
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Nov 13 21:13:40.285 2011 (UTC - 5:00)
System Uptime: 0 days 23:04:37.952
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Nov 13 21:55:48.081 2011 (UTC - 5:00)
System Uptime: 0 days 0:41:30.829
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Nov 12 21:08:18.000 2011 (UTC - 5:00)
System Uptime: 2 days 17:51:45.748
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2719 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_stdriver64+2719
BiosReleaseDate = 08/25/2009
SystemProductName = Studio 540      
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Yours was simple and easy! It worked suprisingly.
      My Computer
    Quote Quote

  7. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #15

    Glad to hear it!
      My Computer
    Quote Quote

 
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