I'm running a Windows 7 home premium x64 os,
on a HP pavilion dv6-6150ej LX243EA.
This is the original os that came with the computer.
Full spec. can be seen in my profile.
As posted in the title: this laptop is brand new. Just got it about two weeks ago.
I'm getting BSOD every day or two.
Steps taken so far:
1) I've updated Windows to the latest available updates (including the sp1 update).
2) I've updated my graphic driver to the latest driver available in the HP site.
3) I've installed Windows debugging tools in order to try and analyze the minidump files.
4) I've activated Windows Verifier, and set it to monitor ALL drivers. (until Windows crushed with a BSOD). Now if I try to activate the Verifier again, Windows will not load so I had to disable it altogether.
5) I've updated my bios to the latest version available in the HP site.
6) I've run memtest86+ (1 pass) with no errors.
That's all so far.
Attached here is the zip file that this forum requires: Attachment 184052
Also, here is a snapshot of data from the freeware SIW which is a system information tool: Attachment 184056
This worries me, because it seems to me that the memory installed is not supported by this motherboard.
If this is true, how can this happen in a standard HP model?
Any help will be appreciated, as I don't want to send this computer back to where I bought it, to be fixed or replaced. I need it here, both for my studies and for work (which I do from home on this computer).
I don't know if it will be helpful to post this, or not, but I should mention that all BSODs I'm getting do not cause the computer to restart, but just to freeze after it dumps the memory to a minidump file.