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Windows 7: BSOD nvlddmkm.sys error 116. Brand new computer


17 Nov 2011   #1

Windows 7 Home 64bit
 
 
BSOD nvlddmkm.sys error 116. Brand new computer

Hello all,

I really hope someone here has a solution to my problem I'm having.

My brand new computer is getting the BSOD with the trouble being pointed at error 116 & nvlddmkm.sys. When I turn the computer on it gets to the windows loading bar screen, displays it for about three seconds then the screen goes black for about 10-15 seconds then up comes the BSOD. The computer then restarts itself and the process repeats. The company I bought the computer off of told me the problem lies with DirectX and instructed me to install the latest version, as well as latest VGA drivers, which I did but to no improvment.

After lots of googling and various un-installing & re-installing of drivers I've discovered the computer starts up fine when the drivers for the graphics card are removed, however upon installing the drivers and restarting: BSOD.

I've a tormenting feeling in the back of my head telling me that the graphics card is bad or something. I really do hope this is not the case and I really hope there is a fix avalible. The card I'm using is GTX 580 3GB.

Thanks in advance for any and all help

My System SpecsSystem Spec
.

17 Nov 2011   #2

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Fluttershy Guy View Post
Hello all,

I really hope someone here has a solution to my problem I'm having.

My brand new computer is getting the BSOD with the trouble being pointed at error 116 & nvlddmkm.sys. When I turn the computer on it gets to the windows loading bar screen, displays it for about three seconds then the screen goes black for about 10-15 seconds then up comes the BSOD. The computer then restarts itself and the process repeats. The company I bought the computer off of told me the problem lies with DirectX and instructed me to install the latest version, as well as latest VGA drivers, which I did but to no improvment.

After lots of googling and various un-installing & re-installing of drivers I've discovered the computer starts up fine when the drivers for the graphics card are removed, however upon installing the drivers and restarting: BSOD.

I've a tormenting feeling in the back of my head telling me that the graphics card is bad or something. I really do hope this is not the case and I really hope there is a fix avalible. The card I'm using is GTX 580 3GB.

Thanks in advance for any and all help
Yes, there is a high probability that you've got a faulty graphics card.
Test it with OCCT
http://www.sevenforums.com/tutorials...test-occt.html
Run a RAM test too
RAM - Test with Memtest86+
My System SpecsSystem Spec
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 BSOD nvlddmkm.sys error 116. Brand new computer




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