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Windows 7: Cannot Open Mini Dump Files

22 Nov 2011   #21
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Attachment 184955

Followed instructions and problem is identical to before


My System SpecsSystem Spec
.
22 Nov 2011   #22
carwiz

Windows 7 Pro-x64
 
 

Looks like you're trying to run the zip file????

Right click the zip file and click on "Extract All". Choose where you want the files to go.
Start the debugger. Click on File in the header menu and select Open Crash Dump from the drop-down menu.
In the file selection screen, locate the dump file from the above extract.

I'm not sure what else to try. The above works for me.
My System SpecsSystem Spec
22 Nov 2011   #23
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by carwiz View Post
The x64 debugger version is for running on a 64-bit machine and will debug x86 and x64 dumps.

Create a desktop shortcut for WinDbg.exe. (Right click the .exe and chose Send to Desktop). Right click on the shortcut then click Properties.
On the Shortcut tab, add the following to Target but substitute your location for the symbol files. (bold) The one shown is the location on MY D: drive. Click apply, then OK.

-y SRV*d:\ms-websymbols*http://msdl.microsoft.com/download/symbols

The entire Target line should look like this:
"C:\Program Files\Debugging Tools for Windows (x64)\windbg.exe" -y SRV*d:\ms-websymbols*http://msdl.microsoft.com/download/symbols

Double clicking on a dump file will not work since the debugger doesn't know where the symbols are by default. Use the desktop shortcut to open the debugger then open the dump file. The default location of the dump files is C:\Windows\Minidump but you can choose from where to load the dump. After the dump is open, debugger will start downloading symbol files. Let it load--You'll see the status at the bottom of the screen. After the first time, it will download only those that are needed or updated.

Debug away!
Personally, I felt that this would work. My symbols are on the c drive in symbols and I put -y SRV*c:\symbols. Was this part correct?
My System SpecsSystem Spec
.

22 Nov 2011   #24
carwiz

Windows 7 Pro-x64
 
 

The location is ok, but use the symbols from the server.

Your line would look like this: (including the http)

-y SRV*C:\symbols*http://msdl.microsoft.com/download/symbols

If you don't use the server, your symbols will probably be incomplete and outdated. If you still want to use your downloaded symbols, use the following. (Don't use "SRV" unless you specify the server URL.)

-y C:\symbols

And you can't open a .zip file. The dump needs to be extracted first.
My System SpecsSystem Spec
22 Nov 2011   #25
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Did it exactly the way that you mentioned and its the same thing. Im not using Zip since, I have been able to open for at least a year.
My System SpecsSystem Spec
22 Nov 2011   #26
carwiz

Windows 7 Pro-x64
 
 

I've been trying to figure out how you got to were you were in the screen display. I couldn't duplicate it. I did see that you have an older version. Get the latest version and follow the Open Crash Dump instructions I posted before.
My System SpecsSystem Spec
22 Nov 2011   #27
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ken,
Regardless of how this all turns out, I sincerely thank you for your time. It is truly very kind of you and it is very, very appreciated. If we do get this fixed, I will be grateful everytime I help out with the BSODs. Ill report back.
My System SpecsSystem Spec
22 Nov 2011   #28
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Attachment 184996

Must have made an error on the target, but dont see where.
My System SpecsSystem Spec
22 Nov 2011   #29
carwiz

Windows 7 Pro-x64
 
 

You keep mixing the syntax for the location. Are you going to use the server for symbols?

If you are, copy and paste the following line after the last quote in the target of the desktop shortcut--EXACTLY. Include the space before the "-y" and the URL. Do NOT add or omit anything.

-y SRV*C:\symbols*http://msdl.microsoft.com/download/symbols

---------------------------------------------------------------
My System SpecsSystem Spec
22 Nov 2011   #30
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I went to my desktop
Windbg properties
I deleted everything that I had done before, but kept the orignal target that was present right after I made the desktop shortcut.
I copied and pasted, as you said and came up with the same as before

Attachment 185002
My System SpecsSystem Spec
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 Cannot Open Mini Dump Files




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