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Windows 7: System Reboots


18 Nov 2011   #1

winows 7 professional 32 bit
 
 
System Reboots

Hi All,

I have a problem with my system where windows 7 Prof is installed. And this is configured as a domain user. The system reboots every once or twice a day. In this system there will be two user's logging like one will be working in the morning shift and the other will be working in night shift. Well there is some with the one who works in the morning shift, the system reboots for every 2 hrs or 3 hrs. but this does not happen with the one who works on the same machine in the evening. Here is the error mess which i find in the event viewer.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/17/2011 5:25:14 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Mamta-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-11-17T11:55:14.847600000Z" />
<EventRecordID>5972</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Mamta-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


Can any one help me out in solving the issue.

thx in advance

My System SpecsSystem Spec
.

18 Nov 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by syampydimarri86 View Post
Hi All,

I have a problem with my system where windows 7 Prof is installed. And this is configured as a domain user. The system reboots every once or twice a day. In this system there will be two user's logging like one will be working in the morning shift and the other will be working in night shift. Well there is some with the one who works in the morning shift, the system reboots for every 2 hrs or 3 hrs. but this does not happen with the one who works on the same machine in the evening. Here is the error mess which i find in the event viewer.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/17/2011 5:25:14 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Mamta-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-11-17T11:55:14.847600000Z" />
<EventRecordID>5972</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Mamta-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


Can any one help me out in solving the issue.

thx in advance



There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.




My System SpecsSystem Spec
18 Nov 2011   #3

winows 7 professional 32 bit
 
 

hi Event Id Is 41(63)
My System SpecsSystem Spec
.


18 Nov 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by syampydimarri86 View Post
hi Event Id Is 41(63)
That one simply means the computer was not shutdown correctly. There has to be others.
My System SpecsSystem Spec
Reply

 System Reboots




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