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Windows 7: BSOD at startup (Help a gal out now!)

18 Nov 2011   #1

windows 7 ultimate 32 bit
 
 
BSOD at startup (Help a gal out now!)

Hi there, i tried to do everything as said in the instruction of posting a BSOD but i wasn't able to do the perfmon /report thing.

Almost every time i started my computer a BSOD appeared saying that there was a driver conflict of a kind and i should use driver verifier to do something... I did that and now I'm hanging out in safe mode. Could you please help me with my problem, and see what is the conflict about and how to make it all good again.

I'm using a Dell 1557 studio, with an i7 and the operating system is windows 7 ultimate 32 bit.

Don't know what else to say, sorry.
UPLOAD.EE - Download Windows_NT6_BSOD_jcgriff2.rar

With regards.


My System SpecsSystem Spec
.

18 Nov 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kratt View Post
Hi there, i tried to do everything as said in the instruction of posting a BSOD but i wasn't able to do the perfmon /report thing.

Almost every time i started my computer a BSOD appeared saying that there was a driver conflict of a kind and i should use driver verifier to do something... I did that and now I'm hanging out in safe mode. Could you please help me with my problem, and see what is the conflict about and how to make it all good again.

I'm using a Dell 1557 studio, with an i7 and the operating system is windows 7 ultimate 32 bit.

Don't know what else to say, sorry.
UPLOAD.EE - Download Windows_NT6_BSOD_jcgriff2.rar

With regards.

Several problems here (sorry)



Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%. You have a variant of this.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM in its place
(MagicDisc)

Using MagicISO to create ISO image files



2-Avast

Please remove and replace your Avast with Microsoft Security Essentials


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows


3-Old drivers needing updating
Code:
ATITool.sys    11/10/2006 8:08:51 AM    ATITool.sys+2017    0x8deb3000    0x8debf000    0x0000c000    0x455479e3
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


4- Use the update readiness tool and update to SP-1


Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh



My System SpecsSystem Spec
18 Nov 2011   #3

windows 7 ultimate 32 bit
 
 

did all those steps and it didn't help. A the uninstallation tool needed to work in normal mode but i was unable to boot in that. So i decided to take the easy way out and formated my C drive and just reinstalled windows. 1:0 Me vs. sptd.sys
Thanks for your help!
My System SpecsSystem Spec
.


18 Nov 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kratt View Post
did all those steps and it didn't help. A the uninstallation tool needed to work in normal mode but i was unable to boot in that. So i decided to take the easy way out and formated my C drive and just reinstalled windows. 1:0 Me vs. sptd.sys
Thanks for your help!

Good for you. Clean installs are often the fastest easiest way to get rid of problems.
My System SpecsSystem Spec
Reply

 BSOD at startup (Help a gal out now!)




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