Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 64 Bit BSOD while in Firefox or Steam

18 Nov 2011   #1
FuturePast

Windows 7 Home Premium 64 Bit
 
 
Windows 7 64 Bit BSOD while in Firefox or Steam

I keep getting what I've gathered is the new BSOD when using the internet or playing Steam Games. The computer locks up for a second before going to these weird static bars running across the screen and changing every second or so before restarting. Sometimes, the screen just locks up for about 30 seconds and then the computer returns to "normal". I have also experienced two times where the computer screen starts to fade to white from the bottom right side after locking up and going to a black screen.

I'm running Window's 64 Bit that came originally installed on my Dell Studio 1558. The computer is about a year old, and I never reinstalled the OS.

I have attached my folder as instructed.

In addition, I was able to get the error code after the computer restarted on one crash-

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007373060
BCP3: FFFFFA8007373340
BCP4: FFFFF800039CF300
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111511-30404-01.dmp
C:\Users\Ian Riley\AppData\Local\Temp\WER-54054-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Thank you,
-Ian


My System SpecsSystem Spec
.
18 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by FuturePast View Post
I keep getting what I've gathered is the new BSOD when using the internet or playing Steam Games. The computer locks up for a second before going to these weird static bars running across the screen and changing every second or so before restarting. Sometimes, the screen just locks up for about 30 seconds and then the computer returns to "normal". I have also experienced two times where the computer screen starts to fade to white from the bottom right side after locking up and going to a black screen.

I'm running Window's 64 Bit that came originally installed on my Dell Studio 1558. The computer is about a year old, and I never reinstalled the OS.

I have attached my folder as instructed.

In addition, I was able to get the error code after the computer restarted on one crash-

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007373060
BCP3: FFFFFA8007373340
BCP4: FFFFF800039CF300
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111511-30404-01.dmp
C:\Users\Ian Riley\AppData\Local\Temp\WER-54054-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Thank you,
-Ian
Nothing firm but I suspect related to your Symantec.

I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

My System SpecsSystem Spec
20 Nov 2011   #3
FuturePast

Windows 7 Home Premium 64 Bit
 
 

I removed SEP, and nothing changed. On my most recent boot, I got a "standard" BSOD. When I went into startup repair, every test it did failed due to error 0x0, and system restore failed due to 0x1f

EDIT: I was also able to get this Error report after a more recent BSOD:
Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC400097E8
BCP2: FFFFFFFFC000000E
BCP3: 000000012511B860
BCP4: FFFFF880012FD1BC
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112011-25303-01.dmp
C:\Users\Ian Riley\AppData\Local\Temp\WER-95550-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
.

Reply

 Windows 7 64 Bit BSOD while in Firefox or Steam




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD When Installing Games on Steam/Launching Games Through Steam
It started yesterday when I attempted to launch a game (Civilization V) through Steam and got the BSOD error. I uninstalled and re-installed Steam, my graphics drivers, everything I can possibly think of, including a general fix Steam itself responded to me with (which was completely unspecific to...
BSOD Help and Support
BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional information about the problem: BCCode: 116 BCP1: FFFFFA8010C69010 BCP2: FFFFF880069CD6AC BCP3: FFFFFFFFC000009A
BSOD Help and Support
BSOD from firefox and trying to start Steam client
Laltely my computer has been BOSDing from basically everything I do. When ones is about to come on, my firefox starts crashing or my steam client stops responding. It seems that these are the triggers but i am not sure. I just built this computer a year ago and it had no problems until today. ...
BSOD Help and Support
BSOD starting Grand theft auto IV as non steam game in steam.
I get a bsod when starting GTA 4, i think its something to do with avast however. Please help finding what is causeing the bsod. Zipped Files attached. Computer build is about a month old. Thanks.
BSOD Help and Support
Steam Game Issue (can't enable Steam Guard)
I have run Steam after purchasing 2 games from DVD (and a pack from Steam/Valve store) successfully through several hard disk formats, but prior to my last one, a week ago, I had some issues. I made sure, like an iTunes Authorized Computer, of sorts, (you only get 5!,) to de-authorize all...
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App